QUALITY & PROCESS CONTROL ENGINEER

Packit Sdn.Bhd; Kulai; On-site; MYR 45,000 - 73,000; Full time

Job summary

Packit Sdn.Bhd seeks a Quality Assurance professional to define product specifications, maintain labeling data, and ensure materials meet required quality standards. You will record specifications, manage on-hold items, and coordinate with Production, Shipping, and QC to ensure compliance and traceability.

The role emphasizes issue analysis, root-cause investigation, and clear communication of quality criteria for new product development and testing, with a focus on waste reduction and process

Qualifications

• Quality mindset and attention to detail
• Documentation and record-keeping
• Basic statistical thinking and problem-solving
• Communication and collaboration with cross-functional teams
• Ability to understand product specifications and quality requirements
• Understanding of labelling and packaging data
• Record-keeping and data entry accuracy
• Root cause analysis and corrective action awareness
• Waste reduction and process improvement interest
• Customer-facing quality communication
• New product development and testing awareness
• Quality training and adherence to procedures
• Labelling database maintenance
• Ability to work with production and QC teams

Responsibilities

• Develop product specifications and quality standards for materials and products.
• Record specifications and update the system with key production parameters (PSS).
• Maintain the Labelling database and verify customer details.
• Identify and quantify on-hold products, analyze root causes and reduce recurrence risk.
• Qualify and document disposition for on-hold items and communicate status to production and shipping.
• Identify product issues/defects and propose repeatable solutions.
• Liaise with customers to agree acceptance levels and document non-conformances.
• Establish procedures for production team quality training and implementation.
• Communicate quality standards to QC, production, and staff as required.
• Set criteria for new product development and product testing (trials).
• Prepare samples for dispatch and match with testing results.
• Guard special production tools (blades, knives, measuring devices).
• Plan waste reduction or reuse initiatives in production.
• Perform other duties as assigned by supervisors.

Job description

1. Develop product specification and set appropriate quality standards for parameters to ensure Materials and Products supplied comply with quality requirements.

2. Record product specifications and update on the system with key production parameters (PSS).

3. Maintain Labelling database – check and verify details from Customer.

4. Record and quantify the “on-hold” product, understand the root cause and reduce the risk of re-occurrence.

5. Qualify and agree disposition for “On-Hold” items, detail stock adjustment and communicate status promptly to Production and Shipping teams.

6. Identify and analyze product issues / defects, particularly when problems are recurring, recommend and facilitate solutions to these issues.

7. Liaise with Customer to agree quality levels of acceptance for products. Raise non-conformance and Customer feedback documentation where applicable.

8. Establish procedures for production team Product and Process Quality training and implementation.

9. Communicate quality standards and parameters to QC team, production team, and staff as required.

10. Specify and communicate key criteria for new product development and product testing (Trials).

11. Prepare samples for despatch to Customer and match with relevant testing results.

12. Guardian for special production tools (blades, knives, prime measuring devices. (Eg: Zhan cup – ink viscosity)

13. Build plans to manage waste by reducing or reuse the waste.

14. To perform other duties assigned by superior(s) as required.