Quality Operations Analyst — Defect Prevention & KPIs

Celestica; Johor Bahru; On-site; MYR 48,000 - 72,000; Full time

Job summary

Celestica in Johor Bahru, Malaysia is seeking a Quality Analyst to ensure product quality from line inspection to final gate. You will run tests, evaluate outputs against specifications, and coordinate with production to prevent defects.

The role emphasizes managing customer complaints, driving 8D investigations, and monitoring KPIs such as RMA, LRR, and DPQL, while supporting audits and process improvements.

Qualifications

• At least 2 years in manufacturing quality assurance.
• Experience with ISO 9001 and related audits is advantageous.
• Ability to run line inspections and manage final gate inspections.

Responsibilities

• Perform line inspections and evaluate outputs against specs.
• Manage final gate inspection and escalation with customers.
• Handle customer complaints and drive corrective actions.
• Monitor quality KPIs and support internal/external audits.
• Support new product buy-off and training programs.

Skills

Quality tools

ISO standards

IPC standards

MS Office

Data reporting

Education

Bachelor's in Engineering

Tools

Testing equipment

Inspection equipment

Job description

Celestica in Johor Bahru, Malaysia is seeking a Quality Analyst to ensure product quality from line inspection to final gate. You will run tests, evaluate outputs against specifications, and coordinate with production to prevent defects.

The role emphasizes managing customer complaints, driving 8D investigations, and monitoring KPIs such as RMA, LRR, and DPQL, while supporting audits and process improvements.