Quality Lead, Logistics & Continuous Improvement

Search Personnel Pte Ltd

Selangor

In loco

MYR 81.000 - 97.000

Tempo pieno

3 giorni fa

Candidati tra i primi

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Vantaggi offerti da questo lavoro

AWS

Variable Bonus

Medical Benefits

14 days annual leave

Descrizione del lavoro

Search Personnel Pte Ltd in Malaysia is seeking a Quality Lead (3PL / Warehouse / Continuous Improvement) to drive quality excellence across warehouse and logistics operations. You will monitor service quality, lead CAPA investigations, and strengthen SOP compliance to improve key performance indicators.

The role requires 3–5 years in quality or continuous improvement within logistics or warehousing, plus hands-on CAPA, audits, and SAP/WMS experience.

Competenze

Diploma or Degree in Business, Supply Chain, Logistics, Quality Management or related discipline.
Around 3-5 years of relevant experience in quality, logistics, warehousing, supply chain or continuous improvement.
Strong experience in warehouse or 3PL operational processes.
Hands-on experience with CAPA, root-cause analysis, operational audits and SOP governance.
Strong data-analysis capability, including dashboards, KPI reporting and trend analysis.
Experience with SAP and WMS systems will be advantageous.

Mansioni

Lead quality governance across warehouse and logistics operations.
Monitor quality KPIs covering inventory accuracy, receiving, picking, shipping accuracy and SLA compliance.
Lead CAPA, root-cause analysis and corrective-action initiatives.
Conduct operational audits and ensure adherence to SOPs, customer requirements and service standards.
Develop, review and maintain SOPs, quality standards and process documentation.
Analyse operational data, trends and recurring quality issues using statistical and analytical techniques.
Develop dashboards and prepare regular quality and performance reports.
Work with customers to understand requirements, address quality concerns and resolve service issues.
Review customer documents and ensure operational requirements are properly understood and implemented.
Participate in and lead continuous-improvement projects across defined warehouse processes.
Support quality improvement across inbound, outbound, reverse logistics, replenishment, kitting, build and decommissioning activities.
Maintain accurate databases, records and quality documentation.
Work closely with Operations, vendors and internal stakeholders to implement sustainable corrective and preventive actions.
Escalate recurring risks, performance gaps and process deviations to relevant stakeholders.