QUALITY ENGINEER (CQE, IPQC & QMS)

QDOS FLEXCIRCUITS SDN BHD; Bayan Lepas; On-site; MYR 56,000 - 100,000; Full time

Job summary

QDOS FLEXCIRCUITS SDN BHD is seeking a QA/QC Engineer to manage CQE, IPQC and QMS activities at our Penang plant. You will ensure product quality, coordinate with internal teams, and support customer audits and certifications.

The role focuses on adherence to ISO standards, process control and continuous improvement. Candidates should have a Bachelor’s degree in Engineering and at least 2 years in electronics QA/QC, with strong RCA, SPC and audit experience.

Qualifications

• Bachelor’s degree in Engineering or related field is required.
• Minimum 2 years of experience in QA/QC or related roles in electronics manufacturing.
• Proficiency in root cause analysis (RCA) and problem-solving tools (8D, 5 Whys, Fishbone).
• Strong knowledge of ISO standards (ISO 9001, ISO 13485, ISO/TS 16949).
• Familiarity with Six Sigma, Lean Manufacturing or TQM.
• Knowledge of document control and audit processes (RBA/TISAX).
• Understanding of SPC and FMEA.
• Ability to develop and maintain SOPs.

Responsibilities

• CQE: provide quality information to customers and coordinate with internal teams.
• IPQC: oversee in-process inspections, mentor inspectors, track process quality KPIs.
• QMS: review and manage quality system documents and support audits.

Skills

RCA

Problem solving

SPC

TQM

Education

Bachelor's degree in Engineering

Job description

CQE - Responsible for QAQC related issues, SOP/ISO compliance& initiate continuous improvement.

IPQC - Oversee and perform in-process inspections and manage and mentor a team of inspectors, providing guidance, training, and support to meet quality objectives.

QMS - To ensure QMS documents are adequately reviewed, approved and stored to be accessible by stake holders in the company. To support QMS manager during customer audits, Certification Bodies audit, and Internal audits.

RESPONSIBILITIES

CQE

Responsible to provide all information to customer as required, which is Quality related (Product, Return, Replacement, Specification, QMS, Audit).

Responsible to work with internal functional teams to meet the needs of the customer.

Timely response to customer complaint as define the procedure or customer prescribed manner.

Perform customer complaint corrective action for implementation and effectives

To provide any on-site support to customer during customer audit.

Perform analysis and validation of customer returned parts.

IPQC

In-Process Inspection & Monitoring:Oversee and perform in-process inspections of flex circuits manufacturing to identify defects and ensure adherence to quality standards.

Team Leadership:Manage and mentor a team of inspectors, providing guidance, training, and support to meet quality objectives.

KPI Management:Develop, track, and report on key performance indicators related to process quality, defect rates, and inspection efficiency.

Root Cause Analysis & Corrective Actions:Lead investigations into quality issues, perform root cause analysis, and implement corrective and preventive actions for non-compliances detected.

Process Improvement:Collaborate with manufacturing and engineering teams to optimize processes, reduce defects, and improve product quality.

Documentation & Compliance:Maintain accurate inspection records, process documentation, and ensure compliance with industry standards and customer requirements.

Communication:Articulate quality issues clearly to cross-functional teams and drive teams toward achieving quality goals and continuous improvement.

QMS

Responsible to review, register, update and distribute quality system documents to ensure all documents are complying to QDOS documentation system.

To analyse all levels of documents (Quality Manual, SOP, WI, Form & checklist) with internal functional teams for improvement on yearly basis.

To monitor all quality records are archived at designated area (Document room,etc) as per retention period stated in Quality Record Archiving SOP.

To support QMS manager to perform process, product, system & environment audits at various processes from time to time

Responsible to handle external audits such as Customer audit, Certification body audit and Internal audit.

To submit RoHS/REACH Compliant documents and meet customer requirements timely.

To follow up, monitor and update equipment calibration as per Master list schedule

Support purchasing team for suppliers audit.

REQUIREMENTS

Bachelor's degree in Engineering, Material Science, Physics or a related field.

Minimum 2 years of experience in related roles, in electronics manufacturing industry preferred. Fresh graduates with internship in QA will also be considered.

Proficiency in root cause analysis (RCA) and problem-solving tools (e.g., 8D, 5 Whys, Fishbone Diagram).

Strong knowledge of ISO standards (e.g., ISO 9001, ISO 13485, ISO/TS 16949, etc.).

Familiarity with quality methodologies like Six Sigma, Lean Manufacturing, or Total Quality Management (TQM).

Knowledge of document control and audit processes. i.e. RBA/TISAX

Understanding of statistical process control (SPC) and failure mode and effects analysis (FMEA).

Ability to develop and maintain Standard Operating Procedures (SOPs).

In September 1993, two great minds met and founded the first flexcircuits company in Malaysia. Dr Mohan Narendan, a PhD graduate from the world-renowned Massachusetts Institute of Technology and also a technology veteran in the flexcircuits industry, was introduced to Dato Hwang, a prominent and visionary entrepreneur in Malaysia. Within months, this cutting edge technology was brought into Kulim, Malaysia.

Since its establishment in 1994 and the expansion to a larger plant in Penang in 2000, Qdos has emerged as a pioneer and fully integrated manufacturer of Flexible Printed Circuits (FPC) in Malaysia. Equipped with highly automated state-of-the-art facilities and leading edge technologies, the company provides a full range of support and services from circuit design, proto-type fabrication and mass production up to flex assembly.

As a premier world-class flexible PCB manufacturer, QDOS has achieved its Quality-Standards from ISO 9001:2000 & TS-16949 (both registered Quality Management Systems) and ISO 14001:2004. We also obtained recognition from customers for the UL (Underwriters Laboratories) Certifications, Sony Green Partnership, Canon Green Procurement and IPC membership.

Qdos is part of a KLSE main board listed conglomerate, Suiwah Corporation Bhd. With continuous support from the Board of Directors, shareholders, employees and our valued customers throughout the years, Qdos has earned itself a reputable track record and also valuable partnerships with leading global manufacturers of telecommunications, consumer electronics, automotive, computing, medical, aerospace and etc. Under the leadership of our ex-chairman, the late Tun Dr Lim Chong Eu, also the former legendary Chief Minister of Penang, Qdos set up an international presence, with a R&D office in Bangalore-India, a sales office in Singapore and an affiliate factory in Xiamen-China.

Since 2013, Qdos has embarked on a new transformational journey, which we call the 'Good to Great' Journey. The mission is to make Qdos an excellent organization by a series of changes. The focus is on improving efficiency and effectiveness of the way we function, through innovative and collaborative engineering solutions.

Despite tough business climate in 2012-2013, Qdos Group set up a new SMT division, achieved stellar business performance and also incubated a new company, Qdos Interconnect Sdn Bhd that will bring our technology to greater heights. The recent changes also include a greater emphasis on talent development and results-oriented culture. We value our staff as part of the Qdos family and want you to develop a successful career in the new transforming Qdos.

Qdos Vision - To be an industry leader in flexcircuits, substrate and interconnect technologies.

Qdos Mission - Create and add values to all customers, employees & shareholders by delivering innovative, competitive and quality interconnect technology solutions.

In September 1993, two great minds met and founded the first flexcircuits company in Malaysia. Dr Mohan Narendan, a PhD graduate from the world-renowned Massachusetts Institute of Technology and also a technology veteran in the flexcircuits industry, was introduced to Dato Hwang, a prominent and visionary entrepreneur in Malaysia. Within months, this cutting edge technology was brought into Kulim, Malaysia.

Since its establishment in 1994 and the expansion to a larger plant in Penang in 2000, Qdos has emerged as a pioneer and fully integrated manufacturer of Flexible Printed Circuits (FPC) in Malaysia. Equipped with highly automated state-of-the-art facilities and leading edge technologies, the company provides a full range of support and services from circuit design, proto-type fabrication and mass production up to flex assembly.

As a premier world-class flexible PCB manufacturer, QDOS has achieved its Quality-Standards from ISO 9001:2000 & TS-16949 (both registered Quality Management Systems) and ISO 14001:2004. We also obtained recognition from customers for the UL (Underwriters Laboratories) Certifications, Sony Green Partnership, Canon Green Procurement and IPC membership.

Qdos is part of a KLSE main board listed conglomerate, Suiwah Corporation Bhd. With continuous support from the Board of Directors, shareholders, employees and our valued customers throughout the years, Qdos has earned itself a reputable track record and also valuable partnerships with leading global manufacturers of telecommunications, consumer electronics, automotive, computing, medical, aerospace and etc. Under the leadership of our ex-chairman, the late Tun Dr Lim Chong Eu, also the former legendary Chief Minister of Penang, Qdos set up an international presence, with a R&D office in Bangalore-India, a sales office in Singapore and an affiliate factory in Xiamen-China.

Since 2013, Qdos has embarked on a new transformational journey, which we call the 'Good to Great' Journey. The mission is to make Qdos an excellent organization by a series of changes. The focus is on improving efficiency and effectiveness of the way we function, through innovative and collaborative engineering solutions.

Despite tough business climate in 2012-2013, Qdos Group set up a new SMT division, achieved stellar business performance and also incubated a new company, Qdos Interconnect Sdn Bhd that will bring our technology to greater heights. The recent changes also include a greater emphasis on talent development and results-oriented culture. We value our staff as part of the Qdos family and want you to develop a successful career in the new transforming Qdos.

Qdos Vision - To be an industry leader in flexcircuits, substrate and interconnect technologies.

Qdos Mission - Create and add values to all customers, employees & shareholders by delivering innovative, competitive and quality interconnect technology solutions.