Quality Assurance & Continuous Improvement Engineer

Q PAX TECHNOLOGY SDN BHD; Seberang Perai; On-site; MYR 60,000 - 120,000; Full time

Job summary

Q PAX TECHNOLOGY SDN BHD is seeking a QA/QC professional to monitor and enhance product quality across processes. You will handle customer quality issues, audits, and CAPA actions to ensure compliance with requirements.

You will coordinate internal QA/QC activities, work with customers on quality improvements, and lead initiatives to meet departmental targets and drive continuous improvement across the organization.

Qualifications

• Proven ability to drive quality improvements and ensure compliance with standards.
• Experience coordinating quality assurance/control activities and audits.
• Ability to perform CAPA and root cause analysis; implement corrective actions.

Responsibilities

• Handle customer quality issues, complaints, meetings, audits, and follow-up actions to ensure customer satisfaction and compliance with quality requirements.
• Coordinate and support internal operational processes and activities related to quality assurance and quality control.
• Work closely with customers on quality discussions, corrective actions, continuous improvement activities, and quality performance reviews.
• Lead and support QA/QC improvement initiatives to achieve departmental and company quality targets.
• Perform root cause analysis and implement corrective and preventive actions (CAPA) for quality-related issues.
• Ensure compliance with ISO standards, customer requirements, and internal quality management systems (QMS).
• Prepare and maintain quality reports, documentation, and records related to customer and internal quality matters.
• Collaborate with cross-functional teams to improve product quality, process efficiency, and customer satisfaction.

Skills

Quality assurance

Quality control

CAPA

Root cause analysis

Quality discussions

Tools

ISO standards

QMS

Job description

Q PAX TECHNOLOGY SDN BHD is seeking a QA/QC professional to monitor and enhance product quality across processes. You will handle customer quality issues, audits, and CAPA actions to ensure compliance with requirements.

You will coordinate internal QA/QC activities, work with customers on quality improvements, and lead initiatives to meet departmental targets and drive continuous improvement across the organization.