Quality Document Control Specialist

ZW Packaging; Seberang Perai; On-site; MYR 60,000 - 90,000; Full time

Job summary

ZW Packaging in Malaysia is seeking a detail-oriented Document Control Specialist to maintain and control company records in line with QMS requirements. You will ensure revisions, approvals, and statuses are current and that the Document Master List reflects the latest approved versions.

The role also covers coordinating reviews, supporting internal and external audits, maintaining records, and driving continuous improvement of document control processes.

Qualifications

• Diploma or degree in Quality Management, Business Administration, Engineering, or related field.
• 2–4 years of relevant experience in document control, QA, QMS, ISO management, or a related field.
• Familiar with ISO management system standards, such as ISO 9001, ISO 14001, and ISO 45001.
• Good knowledge of QMS document control procedures and audit processes.
• Good understanding of document revision, approval, distribution, retrieval, and record retention processes.
• Proficient in Microsoft Office and document management systems.
• Strong organisational and administrative skills with good attention to detail.
• Good communication and coordination skills with the ability to work with multiple departments.
• Able to manage deadlines and follow up effectively with document owners and relevant personnel.
• Able to work independently while also functioning effectively as part of a team.
• Mandarin-speaking ability is an added advantage.

Responsibilities

• Control and maintain company documents and records per QMS.
• Ensure documents show revision, approval, effective date, and status.
• Maintain the Document Master List with latest approved revision.
• Control issuance, distribution, retrieval, replacement, and revision.
• Archive obsolete documents and ensure proper identification.
• Maintain filing and traceability of both soft and hard copies.
• Ensure confidentiality and prevent unauthorized modification or access.
• Coordinate document review and revision with owners.
• Ensure reviews occur before scheduled expiry.
• Maintain revision history and version control records.
• Coordinate internal and external audits with relevant departments.
• Prepare required documents for audits; assist during audits.
• Monitor CAPA and follow up corrective actions.
• Support ISO compliance and QMS procedures.
• Provide training on new or revised documents.
• Identify opportunities to improve document accessibility and efficiency.

Skills

QMS knowledge

Auditing procedures

Time management

Communication skills

Cross-functional coordination

Attention to detail

MS Office proficiency

Document management

Education

Diploma or Degree in Quality Management, Business Administration, Engineering, or related field

Tools

Microsoft Office

Document management systems

Job description

ZW Packaging in Malaysia is seeking a detail-oriented Document Control Specialist to maintain and control company records in line with QMS requirements. You will ensure revisions, approvals, and statuses are current and that the Document Master List reflects the latest approved versions.

The role also covers coordinating reviews, supporting internal and external audits, maintaining records, and driving continuous improvement of document control processes.