Quality Director

Private Advertiser; Seberang Perai; On-site; MYR 250,000 - 450,000; Full time

Job summary

Private Advertiser, based in Prai, Penang, seeks a Quality Director to establish and sustain top QA standards across manufacturing. You will champion ISO 9001/14001, lead a dedicated QA team, and drive continuous improvement to strengthen competitiveness and ensure customer satisfaction.

The role requires deep expertise in lean, Six Sigma, SPC, root-cause analysis, and extensive leadership within manufacturing.

Qualifications

• A degree in Quality Assurance, Manufacturing Engineering, Industrial Engineering or a related discipline.
• ASQ CQE or Six Sigma Black Belt certifications are highly desirable
• Minimum 10 years of progressive experience in quality assurance and control, with at least 5 years in a leadership or managerial capacity within a manufacturing environment
• Proven expertise in establishing and maintaining ISO 9001, ISO 14001 and other relevant quality management systems
• Strong knowledge of quality methodologies including lean manufacturing, Six Sigma, SPC and root cause analysis techniques
• Excellent understanding of manufacturing processes, supply chain quality and regulatory compliance requirements relevant to the electronics or manufacturing sector
• Demonstrated ability to lead, develop and motivate cross-functional teams in a fast-paced manufacturing environment
• Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions
• Excellent communication and interpersonal skills, with the ability to engage effectively at all organisational levels
• Experience with quality management systems software and data analysis tools
• Ability to manage multiple priorities, drive change initiatives and deliver results under pressure

Responsibilities

• Establish and maintain quality standards across manufacturing processes.
• Lead QA policies, procedures, and continuous improvement initiatives.
• Review discrepancy reports and implement corrective actions.
• Coordinate with engineering on QA for new products.
• Engage with customers to ensure quality objectives are met.
• Develop and monitor ISO 9001, ISO 14001 systems.
• Lead cross-functional teams to drive data-driven decisions.
• Implement HR strategies to recruit and retain skilled staff.
• Ensure regulatory compliance in electronics/manufacturing sectors.

Skills

Leadership

Quality leadership

ISO 9001

Six Sigma

SPC

Root cause analysis

Data-driven decisions

Cross-functional teamwork

Communication

Education

Bachelor's degree in Quality Assurance or Manufacturing Engineering

ASQ CQE certification

Six Sigma Black Belt

Tools

QMS software

Job description

About the role

As Quality Director, you will establish and maintain the highest standards of quality throughout our manufacturing processes, ensure compliance with international quality standards, and drive continuous improvement initiatives that strengthen our competitive position in the market. This role offers the opportunity to shape quality strategy, lead a dedicated team, and make a meaningful impact on the delivery of excellence across all operations. This role will be based at Prai, Penang.

Key responsibilities

Surveys and evaluates future and current vendors.

Prepares and implements QA Policies and Procedures.

Reviews discrepancy reports and implements corrective actions.

Reports progress to customers as required. Maintains contact with customers to ensure their business needs are met or exceeded.

Conducts presentations to staff as required.

Establishes QA objectives and creates plan of action.

Cooperates with top management personnel in formulating and establishing company policies, operating procedures and goals.

Evaluates content of reports from product assurance program department heads and confers with top management in formulating fiscal budget for product assurance program.

Confers with engineering about quality assurance of new products designed and manufactured.

Reviews technical publications, articles and abstract to stay abreast of technical developments in industry.

Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce.

Have experience in PCBA or Assembly background

What we're looking for

A degree in Quality Assurance, Manufacturing Engineering, Industrial Engineering or a related discipline; professional certifications such as ASQ CQE (Certified Quality Engineer) or Six Sigma Black Belt are highly desirable

Minimum 10 years of progressive experience in quality assurance and control, with at least 5 years in a leadership or managerial capacity within a manufacturing environment

Proven expertise in establishing and maintaining ISO 9001, ISO 14001 and other relevant quality management systems

Strong knowledge of quality methodologies including lean manufacturing, Six Sigma, statistical process control (SPC) and root cause analysis techniques

Excellent understanding of manufacturing processes, supply chain quality and regulatory compliance requirements relevant to the electronics or manufacturing sector

Demonstrated ability to lead, develop and motivate cross-functional teams in a fast-paced manufacturing environment

Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions

Excellent communication and interpersonal skills, with the ability to engage effectively at all organisational levels

Experience with quality management systems software and data analysis tools

Ability to manage multiple priorities, drive change initiatives and deliver results under pressure