Quality Assurance Lead - Plastic Packaging & ISO Excellence

Combi-Pack; Seremban; On-site; MYR 60,000 - 90,000; Full time

Job summary

Jora Malaysia is seeking a qualified QA professional to ensure all products meet customer requirements and specifications, and to lead improvement plans for the quality assurance process. You will monitor material conformance, handle customer complaints, control non-conforming goods, and support new product development with cross‑functional teams.

A strong background in plastics, SPC and QC tools is essential.

Qualifications

• Diploma or higher in a related field.
• 3–5 years of QA experience in plastic manufacturing.
• Proficient with QC measuring tools and SPC.
• Experience with ISO 22000, EMS and OHSAS management is advantageous.
• Familiar with plastic packaging products and injection molding is a plus.
• Leadership and interpersonal skills suitable for directing, training and motivating staff.
• Computer literate and able to work under pressure.

Responsibilities

• Ensure all products comply with customer requirements and specifications.
• Set improvement plans for overall QA activities.
• Monitor conformance of supplied materials to specification.
• Handle customer complaints and ensure corrective actions are effective.
• Control non-conforming goods.
• Involve in new product development and CAPA with related departments.
• Monitor conformance of new products to customer specifications.
• Ensure all testing equipment is properly maintained and calibrated.
• Carry out relevant chemical and microbiological tests as scheduled.
• Prepare compliance letters upon customer requests.
• Ensure all approved samples are properly kept.
• Monitor and report QA performance with root-cause analysis.
• Responsible for yearly mock recall exercise.
• Other minor or ad-hoc activities as required.

Skills

QA

Leadership

Interpersonal skills

Computer literacy

Pressure handling

Education

Diploma or above in related field

Tools

QC measuring tools

SPC

ISO 22000 EMS OHSAS knowledge

Job description

Jora Malaysia is seeking a qualified QA professional to ensure all products meet customer requirements and specifications, and to lead improvement plans for the quality assurance process. You will monitor material conformance, handle customer complaints, control non-conforming goods, and support new product development with cross‑functional teams.

A strong background in plastics, SPC and QC tools is essential.