Quality Assurance Executive (Prai Plant)

Mondelēz International; Seberang Perai; On-site; MYR 65,000 - 95,000; Full time

Job summary

Mondelēz International in Southeast Asia (Malaysia) seeks a site quality professional to support the quality management system, including documentation, audits, and CAPA processes. You will handle consumer complaints and serve as a key contact for inspections, contributing to GMP and food safety programs across the plant.

The role requires laboratory experience, teamwork, and strong communication, with proficiency in MS Office and project coordination.

Qualifications

• Experience in a laboratory and quality roles in the food industry.
• Strong attention to detail and ability to follow written instructions.
• Effective verbal and written communication in English.
• Proficient in MS Office and project management tools.

Responsibilities

• Support the site's quality system documentation and change control, including ratings and registrations.
• Coordinate internal audits, CAPA, and management review processes.
• Handle consumer complaints from start to finish and liaise with food regulatory agencies.
• Maintain GMP hygiene monitoring, environment monitoring, pest management programs, and sanitation training.
• Train QCA and operators on sanitation procedures and ensure compliance with defined methods.

Skills

Teamwork

Attention to detail

Project management

MS Office

Communication skills

Education

Bachelor’s Degree in Science/Microbiology/Chemist/Food

Tools

MS Office

Job description

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride.

You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.

How you will contribute

You will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge: Relevant experience in a laboratory Working efficiently in a team Flexibility/adaptability to meet customer requests/requirements Attention to detail, and able to follow written instructions Communicating effectively, verbally and in writing Project management skills, and being able to work on multiple tasks at the same time Proficiency in MS Office applications

More about this role

What you need to know about this position

• Maintaining efficient monitoring of plant hygiene through monthly GMP audit.
• Assist in trouble shooting, investigation and hygiene improvement of the plants.
• Ensure the correct implementation and supervision of the factory GMP, environment monitoring program and pest management program.
• Train QCA & operator to carry out routine Sanitation & inspection and ensure QCA and operator perform Sanitation as per method and frequency defined.
• Establishes hygiene and Sanitation programs including Pest Control Programs.
• Conduct regular inspections to identify pest infestations and assess treatment efficacy.
• Maintain detailed records of pest control activities, treatment plans and outcomes.
• Follow up Pest Controller on pest control trending report, findings and recommendations.
• Ensure that all pest control operations reach organizational standards, industry regulations and safety standards.
• Performing regular site inspections and Quality inspections with Pest Control Supervisors.
• Work closely with the service team to improve existing Pest Control Service.
• Evaluate supplier’s service performance including program, chemical usage, knowledge, feedback, etc.
• Reporting Food Safety and Quality related issues to Quality Lead.

What extra ingredients you will bring

• Education/Certifications: Bachelor’s Degree in Science/Microbiology/Chemist/Food.
• Job specific requirements: At least 3 years in the food industry with knowledge of Quality and Quality inspection experience.
• Good knowledge of Food Safety and Quality system e.g. GMP/HACCP/ISO 22000/ FSSC 22000.
• Excellent problem solving and analytical skills.
• Strong leadership skills and high confident with the ability to motivate teams and drive quality initiatives.
• Ability to adapt to change, drive process improvements and lead Quality.
• No Relocation support available.

Business Unit Summary

Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob’s crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type Regular Supply Chain Quality Assurance Product Quality, Safety and Compliance

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.

Join us and Make It An Opportunity!