QUALITY ASSURANCE ENGINEER

IPG Printing; Bayan Lepas; On-site; MYR 40,000 - 54,000; Full time

Job summary

Jora Malaysia in Bayan Lepas, Penang, is seeking a quality specialist fluent in Mandarin to effectively communicate with Mandarin-speaking clients and uphold our QMS across new product introductions. You will collect and review customer quality requirements, perform sample inspections, issue NCRs, drive CAPA actions, and prepare 8D reports for timely client feedback.

Experience in supplier quality and audits is preferred.

Qualifications

• Fluent in Mandarin to communicate with Mandarin-speaking clients.
• Strong knowledge of quality management systems (QMS).
• Experience with supplier quality, NCRs, CAPA, and 8D reporting.
• Experience in manufacturing quality assurance is preferred.

Responsibilities

• Collect, review, and confirm customer quality requirements for new products.
• Perform product inspections during sample development and verify documentation.
• Manage supplier quality issues, issue NCRs and monitor CAPA until closure.
• Handle customer quality complaints and drive corrective actions.
• Support audits by providing necessary quality documentation and reports.

Skills

Mandarin proficiency

Quality Assurance

Supplier Quality

8D Reports

Education

Diploma/ Degree in Business

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Collect, review, and confirm customer quality requirements for new products in accordance with the Company's Quality Management System (QMS) and standard operating procedures. Establish product quality standards and communicate the requirements to the factory and suppliers.

Perform product inspections during the sample development stage, including documentation verification and sample inspection, to ensure products meet the required quality standards and customer approval criteria prior to mass production.

Manage and resolve supplier quality issues related to non-conforming incoming materials and production defects. Conduct incoming quality inspections, issue Non-Conformance Reports (NCRs), and monitor corrective and preventive actions (CAPA) until effective closure, ensuring minimal impact on production schedules.

Handle customer quality complaints and product-related issues by identifying root causes, implementing corrective and preventive actions, and driving continuous improvement. Prepare and submit 8D reports to customers in a timely manner.

Support the Sales team during customer audits by preparing and completing required GP (Green Partner) reports and other customer quality documentation. Collaborate with the Purchasing team to conduct annual supplier audits and supplier quality performance evaluations.

Diploma or Degree in Bussiness and management,or related field or requivalent qualification min 1-2 years

Available with experience.

Must have a valid driving license (D).

We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

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