Quality Assurance

MAS Awana Services; Negeri Sembilan; On-site; MYR 42,000 - 72,000; Full time

Job summary

Mas Awana Services Sdn Bhd in Malaysia is seeking a Quality Assurance professional to uphold quality and safety across operations, conducting inspections, audits, CAPA, and ensuring HACCP/GMP compliance.

You will review quality records, train staff, and collaborate with Operations, Procurement, and other departments to maintain high standards while supporting external audits and certifications.

Qualifications

• A relevant qualification or certification in Quality Assurance, Quality Management, or a related Science and Technology discipline.
• Proven experience of at least 2-3 years working in Quality Assurance or Quality Control within a technology or science-based environment.
• Strong knowledge of quality management systems, ISO standards and industry-specific compliance requirements.
• Proficiency in using quality assurance tools, testing software and data analysis applications.
• Excellent attention to detail with the ability to identify and document quality issues accurately.
• Strong analytical and problem-solving skills to investigate quality concerns and implement effective solutions.
• Excellent communication skills, both written and verbal, to document findings and present to stakeholders.
• Ability to work independently and as part of a team in a fast-paced environment.
• Meticulous organisational skills and the ability to manage multiple quality assurance activities simultaneously.
• Familiarity with risk assessment methodologies and root cause analysis techniques.
• Preferred experience with automated testing tools, test management platforms or quality management software

Responsibilities

• Conduct routine inspections and quality checks to ensure compliance with company standards and regulatory requirements.
• Monitor food safety, hygiene, sanitation, and quality control practices across operations.
• Perform internal audits and prepare audit reports with recommendations for improvement.
• Investigate quality issues, customer complaints, and non-conformities, and implement corrective and preventive actions (CAPA).
• Ensure compliance with HACCP, GMP, SOPs, and other applicable food safety standards.
• Review quality records, documentation, and reports to ensure accuracy and completeness.
• Coordinate product testing, sampling, and quality verification activities.
• Provide quality and food safety training to employees to enhance compliance and awareness.
• Monitor corrective actions and verify their effectiveness.
• Work closely with Operations, Kitchen, Procurement, and other departments to maintain quality standards.
• Support external audits, inspections, and certification processes.
• Maintain proper documentation and records in accordance with company policies and regulatory requirements.
• Perform any other duties assigned by the Head of Department or Management.

Skills

QAQC experience

Quality mgmt systems

QA tools

Attention to detail

Analytical skills

Communication skills

Independence

Organizational skills

Risk assessment

Root cause analysis

Automated testing tools

Education

QA/Quality management certification

Tools

Quality management software

Test management tools

Automated testing tools

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Mas Awana Services Sdn Bhd is a forward-thinking organisation committed to delivering excellence through rigorous quality standards and innovative solutions. We pride ourselves on our dedication to maintaining the highest levels of quality across all our operations, ensuring that our clients and stakeholders receive exceptional service and products.

Key responsibilities

• Conduct routine inspections and quality checks to ensure compliance with company standards and regulatory requirements.
• Monitor food safety, hygiene, sanitation, and quality control practices across operations.
• Perform internal audits and prepare audit reports with recommendations for improvement.
• Investigate quality issues, customer complaints, and non-conformities, and implement corrective and preventive actions (CAPA).
• Ensure compliance with HACCP, GMP, SOPs, and other applicable food safety standards.
• Review quality records, documentation, and reports to ensure accuracy and completeness.
• Coordinate product testing, sampling, and quality verification activities.
• Provide quality and food safety training to employees to enhance compliance and awareness.
• Monitor corrective actions and verify their effectiveness.
• Work closely with Operations, Kitchen, Procurement, and other departments to maintain quality standards.
• Support external audits, inspections, and certification processes.
• Maintain proper documentation and records in accordance with company policies and regulatory requirements.
• Perform any other duties assigned by the Head of Department or Management.

What we’re looking for

• A relevant qualification or certification in Quality Assurance, Quality Management, or a related Science and Technology discipline
• Proven experience of at least 2-3 years working in Quality Assurance or Quality Control within a technology or science-based environment
• Strong knowledge of quality management systems, ISO standards and industry-specific compliance requirements
• Proficiency in using quality assurance tools, testing software and data analysis applications
• Excellent attention to detail with the ability to identify and document quality issues accurately
• Strong analytical and problem-solving skills to investigate quality concerns and implement effective solutions
• Excellent communication skills, both written and verbal, to document findings and present to stakeholders
• Ability to work independently and as part of a team in a fast-paced environment
• Meticulous organisational skills and the ability to manage multiple quality assurance activities simultaneously
• Familiarity with risk assessment methodologies and root cause analysis techniques
• Preferred experience with automated testing tools, test management platforms or quality management software