QMS Engineer

MASS PRECISION SDN. BHD.; Seberang Perai; On-site; MYR 72,000 - 110,000; Full time

Job summary

MASS PRECISION SDN. BHD. in Malaysia seeks a QMS professional to support the implementation, maintenance and continual improvement of the QMS aligned with HQ requirements.

You will prepare, review, update and maintain procedures, work instructions, forms, records, and other controlled documents. You will coordinate audits, manage CAPAs in JIRA, maintain audit findings, and collaborate with cross-functional teams to close actions and verify effectiveness.

Qualifications

• Bachelor's degree in a relevant field or equivalent training/experience in Quality Management
• 3-5 years of relevant experience in a Quality Management System or Quality Assurance role
• Practical experience in internal audits, Document Control and Quality-System Record Management
• Good understanding of QMS requirements, audit practice, document control, CAPA and corrective action management
• Strong analytical and problem-solving skills with ability to identify gaps and drive closure
• Effective communication and coordination skills across cross-functional teams
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and maintaining accurate records

Responsibilities

• Coordinate internal, process, customer and certification audits, including audit preparation, evidence collection, documentation and follow-up
• Take ownership of Audit-related CAPAs in JIRA and coordinate with process owners to ensure actions are completed and effectiveness verified
• Maintain and progressively update Audit findings, CAPAs, Customer Complaints, and Corrective Actions in JIRA, including supporting evidence, action owners, and target completion dates
• Follow up with responsible owners to ensure timely closure, verify effectiveness where applicable, and elevate overdue or high-risk actions
• Support the preparation of audit checklists, audit schedules, QMS reports, meeting materials and other quality-system documentation
• Collaborate with the HQ QMS team to support global QMS implementation, provide requested records and evidence, and coordinate local requirements or issues
• Review quality-system records to identify gaps, recurring issues, and opportunities to improve process compliance and effectiveness
• Work with quality, Engineering, Manufacturing, Purchasing, and relevant functions to align QMS activities and resolve quality-system issues
• Provide objective evidence and documentation for audits, customer reviews and management reviews as assigned
• Identify and implement improvements that reduce defects, prevent recurring problems, and improve efficiency

Skills

Audit coordination

CAPA management in JIRA

Document control

Quality management

Cross-functional collaboration

MS Office

Education

Bachelor's degree in a relevant field

Tools

JIRA

Job description

This role supports the implementation, maintenance and continual improvement of the MASS Malaysia Quality Management System (QMS) in alignment with global QMS requirements established by HQ. You will prepare, review, update and maintain QMS procedures, work instructions, forms, records, and other controlled documents in accordance with established requirements.

Key responsibilities

Coordinate internal, process, customer and certification audits, including audit preparation, evidence collection, documentation and follow-up

Take ownership of Audit-related CAPAs in JIRA and coordinate with process owners to ensure actions are completed and effectiveness is verified before closure

Maintain and progressively update Audit findings, CAPAs, Customer Complaints, and Corrective Actions in JIRA, including supporting evidence, action owners, and target completion dates

Follow up with responsible owners to ensure timely closure, verify effectiveness where applicable, and elevate overdue or high-risk actions

Support the preparation of audit checklists, audit schedules, QMS reports, meeting materials and other quality-system documentation

Collaborate with the HQ QMS team to support global QMS implementation, provide requested records and evidence, and coordinate local requirements or issues

Review quality-system records to identify gaps, recurring issues, and opportunities to improve process compliance and effectiveness

Work with quality, Engineering, Manufacturing, Purchasing, and relevant functions to align QMS activities and resolve quality-system issues

Provide objective evidence and documentation for audits, customer reviews and management reviews as assigned

Identify and implement improvements that reduce defects, prevent recurring problems, and improve efficiency

About you

Bachelor's degree in a relevant field or an equivalent combination of technical training and experience in Quality Management

3-5 years of relevant experience in a Quality Management System or Quality Assurance role

Practical experience in internal audits, Document Control and Quality-System Record Management

Good understanding of QMS requirements, audit practice, document control, CAPA, and corrective action management

Strong analytical and problem-solving skills, with the ability to identify gaps and follow actions through to closure

Effective communication and coordination skills when working with cross-functional teams

Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint

Ability to maintain accurate records, prepare reports, and organize supporting evidence for audits and reviews

Detail-oriented, well organized, and capable of managing multiple tasks and deadlines

Since 1984, MASS has excelled in the custom manufacture of electronic chassis, frames, fabrications and turn-key electro-mechanical assemblies. MASS offers a full range of cost-effective services including: design & engineering, precision sheet metal fabrication, precision machining, painting & metal finishing and a system of logistics to control complex component procurement for electronic manufacturing services (EMS) - all aimed at maximizing our customer’s supply chain performance. We primarily serve the Electronics, computing, telecommunications, semiconductor, and medical markets.

We are the foremost metal fabricator in Silicon Valley, supporting NPI and high mix/low volume production in Fremont, CA and San Jose, CA, while expanding our production capability to Mexico and Malaysia. The first Contract Manufacturer in Silicon Valley to be ISO 9001 and ISO 13485 certified, MASS is the preferred partner to top OEMs and Tier 1 contract manufacturers. Our financial stability and global footprint mitigate risk and ensure uninterrupted and sustainable growth for our customer’s products.

MASS Precision is a well-established company that is rapidly growing and offers highly competitive compensation with opportunity for advancement.

Since 1984, MASS has excelled in the custom manufacture of electronic chassis, frames, fabrications and turn-key electro-mechanical assemblies. MASS offers a full range of cost-effective services including: design & engineering, precision sheet metal fabrication, precision machining, painting & metal finishing and a system of logistics to control complex component procurement for electronic manufacturing services (EMS) - all aimed at maximizing our customer’s supply chain performance. We primarily serve the Electronics, computing, telecommunications, semiconductor, and medical markets.

We are the foremost metal fabricator in Silicon Valley, supporting NPI and high mix/low volume production in Fremont, CA and San Jose, CA, while expanding our production capability to Mexico and Malaysia. The first Contract Manufacturer in Silicon Valley to be ISO 9001 and ISO 13485 certified, MASS is the preferred partner to top OEMs and Tier 1 contract manufacturers. Our financial stability and global footprint mitigate risk and ensure uninterrupted and sustainable growth for our customer’s products.

MASS Precision is a well-established company that is rapidly growing and offers highly competitive compensation with opportunity for advancement.

Since 1984, MASS has excelled in the custom manufacture of electronic chassis, frames, fabrications and turn-key electro-mechanical assemblies. MASS offers a full range of cost-effective services including: design & engineering, precision sheet metal fabrication, precision machining, painting & metal finishing and a system of logistics to control complex component procurement for electronic manufacturing services (EMS) - all aimed at maximizing our customer’s supply chain performance. We primarily serve the Electronics, computing, telecommunications, semiconductor, and medical markets.

We are the foremost metal fabricator in Silicon Valley, supporting NPI and high mix/low volume production in Fremont, CA and San Jose, CA, while expanding our production capability to Mexico and Malaysia. The first Contract Manufacturer in Silicon Valley to be ISO 9001 and ISO 13485 certified, MASS is the preferred partner to top OEMs and Tier 1 contract manufacturers. Our financial stability and global footprint mitigate risk and ensure uninterrupted and sustainable growth for our customer’s products.

MASS Precision is a well-established company that is rapidly growing and offers highly competitive compensation with opportunity for advancement.