QAQC Assistant Manager

Elabram; Pasir Gudang; On-site; MYR 120,000 - 180,000; Full time

Job summary

Jora Malaysia is seeking a Quality Control Lab Manager to oversee daily QC laboratory operations, ensuring timely and accurate testing of raw materials, in-process samples, and finished products. The role includes reviewing COAs, maintaining SOPs, and driving CAPA initiatives to uphold regulatory compliance and product quality.

The position requires collaboration with Production, Maintenance, Engineering and Procurement, with a focus on continuous improvement and KPI monitoring to optimize

Qualifications

• Oversee QC laboratory operations ensuring timely, reliable testing.
• Review and approve COAs prior to product release.
• Develop and maintain SOPs, methods and quality documents.
• Investigate OOS results and customer complaints with CAPA actions.
• Monitor KPIs: TAT, testing efficiency, OOS trends.

Responsibilities

• Oversee daily QC lab operations and ensure accuracy of testing.
• Review, verify and approve lab results and COA for release.
• Develop, review and maintain SOPs, methods and records.
• Investigate OOS and complaints; implement CAPA.
• Monitor KPIs and ensure QMS compliance.
• Collaborate with Production, Maintenance, Eng and Procurement.

Skills

Quality Control

Laboratory Leadership

Regulatory Compliance

Documentation

CAPA

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Manage and oversee daily Quality Control (QC) laboratory operations to ensure timely and accurate testing of raw materials, in-process samples and finished products.

Ensure all products comply with applicable customer specifications, regulatory requirements and industry standards.

Review, verify and approve laboratory test results and Certificates of Analysis (COA) prior to product release.

Oversee quality control activities including raw material inspection, in-process monitoring and final product testing.

Develop, review and maintain laboratory SOPs, test methods, work instructions and quality documentation.

Investigate out-of-specification (OOS) results, product quality issues, non-conformances and customer complaints, and implement effective Corrective and Preventive Actions (CAPA).

Monitor laboratory Key Performance Indicators (KPIs) including turnaround time (TAT), testing efficiency, OOS trends and customer complaints.

Ensure compliance with Quality Management Systems (QMS), safety regulations, environmental requirements and applicable certification standards.

Collaborate closely with Production, Maintenance, Engineering and Procurement teams to support process improvement, product quality and operational efficiency.

Lead root cause analysis and continuous improvement initiatives to enhance product quality and laboratory performance.

Manage laboratory inventory including chemicals, reagents, reference standards, glassware and laboratory consumables.

Prepare quality reports, trend analysis and management review reports.

Train, supervise and develop QA/QC personnel to ensure technical competency and compliance with laboratory procedures.

Participate in certification and compliance activities such as ISO 9001, ISO 17025, MSPO, ISCC and other relevant standards.

Additional Requirement

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Chemical / Plastic / Paper / Petrochemical / Fertilizers / Pesticides