QA Section Manager

GREATECH TECHNOLOGY BERHAD; Simpang Ampat; On-site; MYR 180,000 - 240,000; Full time

Job summary

GREATECH TECHNOLOGY BERHAD is seeking a senior Quality Manager to lead quality control across fabrication and assembly, and to drive supplier quality initiatives. You will develop and sustain the QMS in line with ISO 9001, mentor a team of quality professionals, and partner with procurement, engineering, manufacturing, and service teams to ensure robust quality during NPIs and process changes.

The role requires extensive experience in quality management, strong leadership, and extensive use of

Qualifications

• Bachelor's degree in Engineering, Quality Management or équivalent.
• 8+ years in quality management for fabrication/assembly and supplier quality.
• Proven leadership of quality teams across multiple functions.
• Strong knowledge of ISO 9001 and audit requirements.
• Effective communication and team‑leadership across departments.
• Advanced proficiency in quality tools including CAPA, supplier quality management and continuous improvement.

Responsibilities

• Lead and manage quality control across fabrication or assembly processes and supplier quality.
• Develop, implement and improve the QMS aligned with ISO 9001 and other standards.
• Supervise and mentor quality engineers, inspectors, and technicians.
• Drive supplier quality management including qualification and audits.
• Collaborate with procurement, engineering, manufacturing and service teams on quality requirements.
• Lead investigations and implement CAPA to prevent recurrence.
• Monitor quality metrics and present trends and risks to management.
• Review and approve inspection plans, control plans, procedures, and work instructions.

Skills

Quality leadership

ISO 9001

Root cause analysis

CAPA

Cross-functional collaboration

Education

Bachelor's degree in Engineering/Quality Management

Tools

FMEA

SPC

Lean

Six Sigma

Job description

• Lead and manage quality control activities across fabrication or assembly processes, as well as supplier quality to ensure full compliance with organizational and customer quality standards.
• Develop, implement, and continuously improve the Quality Management System (QMS) in alignment with ISO 9001 and other applicable standards to ensure system effectiveness and sustainability.
• Supervise, mentor, and develop quality engineers, inspectors, and technicians, strengthening team capabilities through structured training, coaching, and performance management.
• Drive supplier quality management activities including supplier qualification, performance monitoring, audits, and ensuring timely and effective closure of non-conformances.
• Collaborate cross-functionally with procurement, engineering, manufacturing, and customer service teams to define quality requirements, resolve issues, and support new product introductions and process changes.
• Lead investigation of quality issues by applying advanced root cause analysis methodologies and ensure effective implementation of corrective and preventive actions to eliminate recurrence.
• Monitor, analyze, and present quality performance metrics to management, identifying key trends, risks, and opportunities for improvement.
• Review and approve quality-related documentation such as inspection plans, control plans, procedures, and work instructions to ensure robustness and compliance.
• Lead preparation and actively participate in internal audits, management reviews, and external/customer audits to maintain certification and regulatory compliance.
• Drive continuous improvement initiatives using structured methodologies such as FMEA, SPC, Lean, and Six Sigma to enhance product quality, process efficiency, and cost performance.

Qualifications

• Degree in Engineering, Quality Management, or equivalent years of related experience.
• Preferably 8 years and above of work experience in quality management roles for fabrication or assembly processes, as well as supplier quality management.
• Proven experience in leading quality teams and managing multiple quality functions.
• Strong knowledge of ISO 9001 and other applicable quality standards, regulations, and audit requirements.
• Strong leadership and team management skills, with proven experience in leading quality teams and collaborating across functions.
• Advanced proficiency in quality tools and methodologies, including root cause analysis, corrective and preventive actions (CAPA), supplier quality management, and continuous improvement.
• Strong analytical, problem-solving, communication, and organizational skills, with the ability to influence decision-making.
• Ability to drive quality strategies, system improvements, and operational excellence initiatives.
• Ensure adherence to safety policies, quality standards, and company guidelines while fostering a strong culture of quality and accountability across the organization.
• Develop and implement training programs to enhance team competency, technical knowledge, and quality awareness.
• Lead new product introduction (NPI) quality planning to ensure requirements, specifications, risk controls, and validation activities are effectively established and executed.
• Ensure effective coordination with production teams to resolve quality issues promptly, minimizing impact on delivery, cost, and customer satisfaction.
• Other duties and assignment as instructed by supervisor from time to time.
• To comply to all requirements of ISO (inclusive of all standards approved by the Management) and to adhere to general safety practices, standard operating procedures, work instructions, policies and guidelines provided by company