QA EXECUTIVE

Public Packages Group of Companies; George Town; Sur place; MYR 60 000 - 90 000; Plein temps

Résumé du poste

Public Packages Group of Companies in Penang seeks a Quality Assurance professional to lead supplier quality management and ensure compliance with ISO 9001/14001. You will oversee incoming inspections, verify CoCs, SDS and test reports, and coordinate with Purchasing to address quality issues.

You will investigate non-conformances including NCRs and 8D-CARs, drive CAPA actions, and monitor supplier performance through audits and data analysis, delivering continuous improvement across the supply

Qualifications

• Minimum Degree in a relevant scientific or technical field.
• At least one year of working experience in the packaging industry is preferred.
• Previous supervisory or leadership experience is preferred.
• Proficient in quality management software, data analysis tools and Microsoft Office applications.

Responsabilités

• Ensure incoming inspections of raw materials and sub-materials per specifications.
• Verify CoCs, material specs, SDS and other documents from suppliers.
• Monitor supplier quality against ISO 9001 and ISO 14001.
• Coordinate with suppliers to investigate quality issues.
• Present non-conformance issues to MRB for evaluation.
• Develop and implement QA procedures for consistent workflows.
• Read and ensure compliance with customer specifications.
• Conduct quality improvement training for supervisors.
• Maintain accurate records and documentation on supplier performance.
• Support internal and external audits and participate in ABM activities.

Connaissances

Leadership

Communication

Root cause analysis

Attention to detail

Time management

Problem solving

Teamwork

Formation

Bachelor's degree in a relevant field

Outils

Quality management software

MS Office

Data analysis tools

Description du poste

Ensure incoming inspections of raw materials and sub-materials are conducted according to established specifications and inspection standards.

Verify that suppliers provide accurate and complete Certificates of Conformity (CoC), material specifications, Safety Data Sheets (SDS) and other relevant documents.

Monitor and evaluate raw material and sub-material suppliers in accordance with ISO 9001 and ISO 14001 requirements.

Ensure supplier RoHS, REACH and other material compliance test reports meet customer and regulatory requirements.

Liaise with the Purchasing Department regarding quality issues involving sub-materials.

Coordinate with raw material suppliers to investigate and resolve quality-related issues.

B. Quality Non-Conformance Control (NCR) & 8D-CAR

Coordinate, monitor and follow up on supplier failure analysis for issued NCRs and 8D-CARs to ensure effective corrective and preventive actions are implemented.

Investigate and address supplier-related non-conformances and customer complaints to prevent recurrence.

Support and advise the Purchasing Department and suppliers in implementing quality improvement initiatives based on customer feedback.

Ensure customer-returned parts related to supplier quality issues are properly verified before disposition.

Present non-conformance issues to the Material Review Board (MRB) for evaluation and decision-making.

Review, improve, develop and implement quality assurance procedures to ensure effective and consistent workflows.

Analyse inspection data and report findings to the QA Manager, Purchasing Department and relevant suppliers.

Monitor customer feedback, complaints and satisfaction levels to identify quality trends and improvement opportunities.

Issue CAPA and 8D-CAR templates to the Purchasing Department for supplier-related quality issues.

C. Quality Execution and Supplier Management

Provide daily feedback and discuss quality issues with the Purchasing, Production, Marketing Departments and suppliers.

Ensure new samples are inspected and measured according to internal and external customer requirements before submission.

Supervise, coach and monitor subordinates to ensure they have the necessary skills and knowledge to perform their duties effectively.

Conduct regular checks on the work performed by QA Assistant Technicians and OQC Operators to ensure compliance with established quality standards and specifications.

Ensure inspection reports are accurately prepared and submitted with timely feedback.

Evaluate and qualify potential suppliers through supplier assessments and quality audits.

Coordinate with internal departments and suppliers to resolve supplier-related quality issues.

Read, understand and ensure compliance with customer specifications and requirements.

Conduct quality improvement training for supervisors.

Monitor supplier quality performance and develop improvement strategies to enhance supplier performance.

D. General Responsibilities

Perform other duties and responsibilities assigned by the QA Manager.

Provide backup support for critical and urgent QA Department activities when required.

Support and participate in internal and external audits, inspections and visits.

Comply with company 5S guidelines and housekeeping requirements.

Wear appropriate PPE and follow safety procedures to maintain a safe working environment.

Ensure work areas are kept clean and orderly.

Participate in company ABM activities.

Maintain accurate records, reports and documentation relating to supplier quality and performance.

3. JOB REQUIREMENTS

A. Formal Qualifications

Minimum Degree in a relevant scientific or technical field.

At least one year of working experience in the packaging industry is preferred.

Previous supervisory or leadership experience is preferred.

Proficient in quality management software, data analysis tools and Microsoft Office applications.

B. Knowledge

Good knowledge of product specifications and characteristics.

Knowledge of ISO 9001 and ISO 14001 standards.

Understanding of quality management principles, methodologies and tools.

C. Abilities

Able to communicate effectively in written and spoken Bahasa Malaysia and English.

Able to read and interpret 2D and 3D drawings.

Able to work independently and as part of a team.

Able to facilitate and conduct meetings.

Able to manage heavy workloads and work under pressure.

Able to provide prompt feedback and follow-up.

Able to manage and monitor multiple tasks simultaneously.

Able to communicate effectively with internal and external stakeholders.

D. Skills

Good interpersonal and supervisory skills.

Strong analytical and problem-solving skills, including root cause analysis and corrective action implementation.

Effective communication and interpersonal skills.

Good attention to detail and accuracy.

Strong organizational and time management skills.

Good influencing and negotiation skills.

Good report writing and documentation skills.

Basic mathematical and analytical skills.

Leadership and team management skills.

E. Personal Characteristics

Results-oriented.

Hardworking and committed.

Responsible and accountable.

Punctual and disciplined.

Cooperative and team-oriented.

4. WORKING RELATIONSHIPS

A. Internal Relationships

Maintain regular communication and coordination with the Purchasing Department, Operations Department, Customer Service (CS) Department, Business Development (BD) Department and other relevant departments on quality-related matters.

B. External Relationships

Maintain communication and coordination with suppliers and customers regarding quality issues, supplier performance, corrective actions and quality improvement activities.