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ATC CLEANTEC SDN. BHD. is seeking a QA professional to strengthen product and process quality, drive continuous improvement, and ensure timely resolution of non-conformities. You will collaborate with customers, vendors, and internal QA inspectors to uphold quality standards and support reliable operations.
The role focuses on liaising with customers on quality matters, reviewing performance data, and implementing CAPA across the organization with cross-functional teams.
Join the quality team to strengthen product and process quality, drive continuous improvement, and ensure effective resolution of non-conformities. This role works closely with customers, vendors, internal teams, and QA inspectors to maintain quality standards and support reliable operations.
Key responsibilities
Liaise with customers on quality-related matters.
Review quality performance data and drive quality improvements.
Make or recommend dispositions for MRB materials.
Drive corrective and preventive actions resulting from product and process non-conformity issues.
Conduct quality meetings to drive continuous improvement.
Prepare monthly quality and trend data to analyse quality performance and identify action plans for improvement.
Validate CAPA implementations and ensure timely closure in line with committed timelines.
Participate in customer, vendor, and internal audits.
Train QC inspectors to ensure tasks are performed in accordance with approved procedures and work instructions.
Provide product engineering support, including reviewing technical specifications.
Perform other ad hoc duties as assigned from time to time.
What we're looking for
Graduate Diploma or Bachelor's Degree in Science, Chemical Engineering, or an equivalent qualification.
Preferably 2–3 years of working experience, with quality inspection experience being an added advantage.
Candidate posses with metal surface treatment experience being an added advantage.
Good verbal and written communication skills in English and Bahasa Malaysia.
Pleasant personality with a proactive, analytical, and problem-solving approach.
Ability to multitask and collaborate effectively across teams.
Knowledge of quality management systems, CAPA, audits, and continuous improvement practices will be an advantage.