QA Engineer - Labels & Packaging Quality

MCC Label; Penang; On-site; MYR 60,000 - 85,000; Full time

Job summary

MCC Label is seeking a QA Engineer to safeguard product quality across incoming materials, in-process checks, and final releases. You will manage customer complaints, CAPA actions, and regulatory compliance within ISO 9001 frameworks.

The role emphasizes data-driven analysis, calibration oversight, and cross-functional collaboration to sustain high quality and cost efficiency in bottle-label manufacturing environments.

Qualifications

• Bachelor's Degree in Engineering, Quality Management, Manufacturing, Science, or a related discipline.
• Minimum 3 years of experience in Quality Assurance, Quality Control, or Manufacturing Quality within the labels, packaging, printing, or related industry.
• Experience in ISO 9001 certified manufacturing environments is preferred.
• Knowledge of label printing processes (Flexographic, Digital, Offset, or related technologies) is an advantage.
• Knowledge of RoHS, REACH, GMP, FSC, and related customer compliance requirements is advantageous.

Responsibilities

• Incoming Raw Material Quality Control: inspect materials per established specs and quality standards, communicate non-conformities.
• In-Process Quality Control (IPQC): lead IPQC activities to ensure products meet specs and customer requirements.
• Final Product Quality Assurance: verify finished labels and packaging meet customer specs and documentation.
• Customer Complaint Management: investigate complaints and perform root cause analyses using 8D, 5 Why, Fishbone, and CAPA.
• Regulatory and Compliance Management: respond to regulatory requests; maintain ISO 9001 documentation; participate in audits.
• Calibration and Inspection Equipment Control: maintain calibration records and coordinate external services.
• Continuous Improvement and Quality Projects: support QA Manager, drive Lean/Six Sigma, participate in operational excellence.
• Training and Quality Awareness: conduct training and promote quality practices across the organization.
• General Duties: support QA Manager and KPIs and continuous improvement programs.

Skills

Analytical skills

Problem solving

Communication skills

Attention to detail

Prioritization

Education

Bachelor's Degree

Tools

Quality management systems

Microsoft Office

Job description

MCC Label is seeking a QA Engineer to safeguard product quality across incoming materials, in-process checks, and final releases. You will manage customer complaints, CAPA actions, and regulatory compliance within ISO 9001 frameworks.

The role emphasizes data-driven analysis, calibration oversight, and cross-functional collaboration to sustain high quality and cost efficiency in bottle-label manufacturing environments.