QA ENGINEER

Chemlite Industries Sdn Bhd; Simpang Ampat; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Parking

Overseas trip

Transport allowance

Telephone allowance

Job summary

Chemlite Industries Sdn Bhd is seeking a Quality Assurance Engineer to oversee quality processes on the surface finishing line in Northern Malaysia. You will drive investigations, perform audits, and implement corrective actions to prevent recurrence, while coordinating with engineering, manufacturing, and customers.

Responsibilities include monitoring KPIs, leading 8D investigations, and ensuring compliance with internal and external standards.

Qualifications

• Degree in Engineering (Chemical, Mechanical, or Materials Science) or related field.
• 2-4 years of experience in quality engineering or quality control, preferably in surface finishing or related processes.
• Knowledge of surface treatment processes (e.g., plating, coating).
• Experience with testing methods (corrosion, adhesion).
• Familiarity with quality control tools (SPC, FMEA, SIX Sigma).
• Good communication skills for collaboration with cross-functional teams.

Responsibilities

• Communicate daily with customer to identify potential problems with the quality before they become serious issues.
• Continuously review process to look for process improvement activities to control customer complaint.
• Perform process audits and take appropriate corrective action / follow up.
• Recommend solutions to non-conforming material through designated channels.
• Act immediately for customer complaint and RMA and ensure information flow related to customer returns to address design, manufacturing, packaging, and logistics causes.
• Organise customer SQE inspection as customer request.
• Analyse, compile, review and regularly report customer quality metrics such as DPPM and RCCA/CAPA.
• Responsible for Self-Assessment audit management.
• Ensure CIP programs are communicated to customer support effectively and manage change according to requirements.
• Conduct investigations into customer complaints about product defects using 8D and other methods.
• Understand engineering drawings/documents and train QC.
• Work out Continuous Improvement Plan, implementation, and monitoring.
• Assist Quality Manager in monitoring quality objectives (KPI) and performance.
• Other ad hoc tasks arranged by Department Manager.

Skills

Surface treatment knowledge

Testing methods

Quality tools (SPC, FMEA, Six Sigma)

Cross-functional communication

Quality problem investigations

Education

Degree in Engineering (Chemical/Mechanical/Materials Science)

Tools

SPC

FMEA

Six Sigma

Job description

Communicate daily with customer to identify potential problems with the quality before they become serious issues.

Continuously review process to look for process improvement activities to control customer complaint.

Perform process audits and take appropriate corrective action / follow up.

Recommend solutions to non-conforming material through designated channels.

Act immediately for customer complaint and RMA and ensure information flow related to customer returns to appropriately address design (hardware and software), manufacturing, packaging, and logistics causes.

Organise customer SQE inspection as customer request.

Analyse, compile, review and regularly report customer quality metrics such as DPPM and RCCA/CAPA.

Responsible for Self-Assessment audit management.

Ensure appropriate and timely communications of CIP (Continuous Improvement Process) programs to the customer support effective and appropriate change management, in accordance with agreed upon customer requirements.

Conducting investigations into customer complaints about product defects or errors in order to determine the cause of the problem and how to prevent it from happening again by using 8D and others.

Understand the Engineering and customer drawing/document and train the QC.

Work out for Continuous Improvement Plan, implementation, and monitoring.

Assist Quality Manager in monitoring the quality objective (KPI) and analysing performance.

Other ad hoc job task arranges by Department Manager.

Qualification:

• Degree in Engineering (Chemical, Mechanical, or Materials Science). or related field.
• 2-4 years of experience in quality engineering or quality control, preferably in surface finishing or related processes.
• Knowledge of surface treatment processes (e.g., plating, coating).
• Experience with testing methods (corrosion, adhesion).
• Familiarity with quality control tools (SPC, FMEA, SIX Sigma).
• Good communication skills for collaboration with cross-functional teams.

Authority:

• Authority to oversee and enforce quality control processes specific to the surface finishing line, ensuring compliance with internal and external quality standards.
• Authority to approve or reject products based on inspection results and quality assessments.
• Empowered to initiate and implement process improvements, leading quality initiatives that enhance production efficiency and product quality.
• Authority to conduct root cause analyses on quality issues, making recommendations for corrective and preventive actions.
• Authority to design and deliver training programs for production staff on quality standards and best practices specific to surface finishing.
• Empowered to prepare and present detailed quality reports to upper management, highlighting critical quality metrics, issues, and recommended improvements.

Manufacturing, Transport & Logistics 51-100 employees

Chemlite Industries Sdn Bhd was established in 2007, is a fast growing Metal Surface Finishing Treatment Company in Northern Malaysia. Our major plating process is Anodizing and Gold Plating. We committed in providing environmental friendly workplace, best services and quality metal finishing on customer own parts, e.g. electrical and electronics, telecommunication, computer, automotive and medical component, as well as decorative or functional part in all types of industries. We always committed to deliver the best to our valuable customers in term of quality for both products and services.

Chemlite Industries Sdn Bhd was established in 2007, is a fast growing Metal Surface Finishing Treatment Company in Northern Malaysia. Our major plating process is Anodizing and Gold Plating. We committed in providing environmental friendly workplace, best services and quality metal finishing on customer own parts, e.g. electrical and electronics, telecommunication, computer, automotive and medical component, as well as decorative or functional part in all types of industries. We always committed to deliver the best to our valuable customers in term of quality for both products and services.

Chemlite Industries Sdn Bhd was established in 2007, is a fast growing Metal Surface Finishing Treatment Company in Northern Malaysia. Our major plating process is Anodizing and Gold Plating. We committed in providing environmental friendly workplace, best services and quality metal finishing on customer own parts, e.g. electrical and electronics, telecommunication, computer, automotive and medical component, as well as decorative or functional part in all types of industries. We always committed to deliver the best to our valuable customers in term of quality for both products and services.

• Perks and benefits Medical Miscellaneous allowance Parking company oversea trip, transport allowance, telepho

What can I earn as a Quality Assurance Engineer