QA Engineer

COSO SDN BHD; Selangor; A distancia; MYR 67.000 - 100.000; Jornada completa

Descripción de la vacante

COSO SDN BHD is seeking a QA engineer with 2+ years of software testing experience to understand complex software, investigate problems, and assist customers. You will test features and releases, examine customer workflows, and help define critical smoke and E2E scenarios.

The role involves on-call duties, remote work during on-call periods, and collaboration with developers to resolve issues. You should have solid QA fundamentals, the ability to investigate unfamiliar problems, and a practical

Formación

• 2+ years of software testing experience in a QA role.
• Experience testing web applications and APIs.
• Ability to investigate unfamiliar problems, form hypotheses, gather evidence.
• Clear written and spoken English with comfort handling customer conversations.
• On-call participation required with remote work during on-call periods.

Responsabilidades

• Test features and releases, verify customer workflows, identify risks.
• Investigate issues using logs, APIs, and diagnostic tools to reach root cause.
• Document findings and provide evidence when escalating to developers.
• Help define critical smoke and end-to-end scenarios; support automation where possible.
• Use AI tools to assist testing, troubleshooting, and documentation, and verify results.

Conocimientos

QA testing

Web testing

API testing

Root cause analysis

Descripción del empleo

We’re looking for a QA engineer with 2+ years of software testing experience who enjoys understanding complex software, investigating problems, and helping customers.

Our products integrate business systems, including Microsoft 365 and Google Workspace. You’ll need to understand how these systems interact and how configuration, permissions, and data flows affect their behavior. We’ll teach you the product specifics.

What you’ll do

Test features and releases, check customer workflows, and identify risks.

Investigate issues using logs, APIs, and diagnostic tools, working towards the root cause where possible.

Handle support requests, document findings, and provide clear evidence when escalating to developers.

Help define critical smoke and E2E scenarios; developers implement and maintain automated tests.

Use AI tools to help with testing, troubleshooting, and documentation, and verify the results.

What you’ll need

Solid QA fundamentals and experience testing web applications.

Ability to investigate unfamiliar problems independently: form hypotheses, gather evidence, and narrow down the likely cause.

Practical understanding of web technologies, APIs, authentication, and data exchange between systems.

Clear written and spoken English and comfort working with customers.

Scripting or automation experience is a plus.

On-call participation is required

You’ll join our 24/7 support rotation: one week on call outside normal working hours, followed by a few weeks without on-call duties. During your week, you must be reachable and ready to respond, including nights, weekends, and public holidays.

On-call work is remote and compensated under company policy, with details shared at the offer stage.

Our Culture & Standards

Global Impact: We provide mission-critical support to global enterprises. Our Malaysia hub is the cornerstone of our "follow-the-sun" model, providing vital daylight coverage for our global operations.

European Work Culture: We value open communication, flat hierarchies, and mutual respect.

Pragmatic Workflow: We use a flexible process (Scrumban-inspired) that prioritizes quality and delivery.

Technical Discipline: We follow high standards for documentation and traceability (ISO-aligned).

Local Growth: As we establish our presence, we are focused on hiring talent with existing work authorization in Malaysia (no visa sponsorship or relocation support provided).

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Quality Assurance Engineer?
• How would you rate your English language skills?
• Are you available to provide on call support when required?