Manager, Sales

Carsome Sdn Bhd; Pasir Gudang; On-site; MYR 120,000 - 200,000; Full time

Job summary

Carsome Sdn Bhd is seeking a Sales Manager to support the Branch Manager in achieving sales targets across Malaysia. You will build consultative relationships to ensure an exceptional customer experience, drive profitability in fixed operations, and lead a high-performing sales team to deliver on strategic objectives.

You will coordinate daily huddles, implement strategic plans, and analyze data to identify improvement opportunities, while partnering with external stakeholders and B2C customers

Qualifications

• 3 years of management or business development experience in a leading e-commerce / automotive / retail company
• 2+ years of leading sales teams in a dynamic environment
• Strong track record of scaling and structuring full-scope sales organizations
• Experience dealing with external partners and B2C customers at all levels
• Proven track record of above-average performance at individual and team level
• Commercial mindset with excellent communication and sales skills

Responsibilities

• Support/assist the Branch Manager in achieving sales targets
• Develop consultative relationships to keep customer experience at the forefront
• Improve fixed operations customer experience, retention, and profitability
• Facilitate daily huddles and provide direction/solutions for the Sales team
• Implement quarterly, monthly, weekly, and daily strategies to achieve development and profitability
• Evaluate customer experience using data to drive continuous improvements and loyalty
• Support Retail Sales in developing and evaluating sales strategies and objectives
• Lead and develop the team to deliver high-quality, sales-centric efforts
• Maximize acquisition and support of Retail Sales partners/customers and sales efficiency

Skills

People leadership

Sales management

Data-driven decisions

Communication skills

Education

Bachelor's degree in Business/Marketing

Job description

In this role you will support the Branch Manager to achieve sales target

Your Day-to-Day

Supporting/assisting the Branch Manager on:-

Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions

Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.

Facilitate daily huddle to understand the Sales team's challenges and to provide direction/solutions

Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals

Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty.

Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives.

Establish the execution of operation excellence to maximize the acquisition and support of Retail Sales partners / customers, sales efficiency, and great customer experiences

Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, Sales-centric efforts

Your Know-How

3 years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility

2+ years of experience in leading (sales) teams in a dynamic environment

A strong track record of scaling and structuring full-scope sales organizations

Experience in dealing with external partners and B2C customers at all levels

Proven track record through above-average performance at individual and team level

A commercial mindset with excellent communication and sales skills

Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a sales manager?
• Do you have experience in a sales role?
• How many years of sales management experience do you have?
• How many years of business management experience do you have?
• How many years of business development experience do you have?

CARSOME is Southeast Asia's largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region's used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

CARSOME is Southeast Asia's largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region's used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my