Property & Engineering Claims Expert

Zurich Insurance; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Zurich Insurance in Kuala Lumpur is seeking a claims handler to manage single and multi-party personal or commercial line claims with moderate exposure. The role emphasizes accurate data capture, liability assessment, and timely, customer-centric service.

With 2–5 years of property or engineering claims experience, you will negotiate settlements, establish reserves, and ensure compliance with laws and internal controls. Join a team focused on professional growth and risk insight.

Qualifications

• Bachelor's degree in a related field with relevant knowledge in insurance or risk management.
• 2–5 years of experience in property and/or engineering claims handling.
• Experience managing end-to-end claims processes including investigation, assessment, negotiation and settlement.

Responsibilities

• Document claims file by accurately capturing and updating claims data.
• Determine liability by gathering facts, analyze coverage, and develop strategy for timely resolution.
• Establish reserves and review throughout the claims cycle within authority limits.
• Maintain quality standards by following best practices and procedures.
• Communicate proactively with customers and follow established protocols.
• Contribute to profitable growth by providing risk insights and trends.

Skills

Claims handling

Negotiation

Documentation

Education

Bachelor's degree in Insurance / Risk Management / Engineering / Construction / Business Administration

Job description

Zurich Insurance in Kuala Lumpur is seeking a claims handler to manage single and multi-party personal or commercial line claims with moderate exposure. The role emphasizes accurate data capture, liability assessment, and timely, customer-centric service.

With 2–5 years of property or engineering claims experience, you will negotiate settlements, establish reserves, and ensure compliance with laws and internal controls. Join a team focused on professional growth and risk insight.