Project Manager (Market Research)

Ipsos; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Ipsos Malaysia is seeking a capable Project Manager to support the Corporate Reputation Research team in the day-to-day execution of client projects, including tracking studies and ad hoc research for multinational clients.

You will coordinate with researchers, operations, fieldwork, and data processing teams to ensure sampling, timing, and data quality meet client specifications. A Bachelor's degree and 6+ years in market research are preferred, with strong English and data skills.

Qualifications

• Bachelor's degree in Statistics, Applied Statistics, Mathematics, Psychology, Economics, Business or related field.
• At least 6 years of market research project management experience, including complex/multi-market tracking and ad hoc studies.
• Applied knowledge of sampling methodologies (e.g., quotas, incidence, weighting, significant testing).
• Excellent written and verbal communications in English.
• Strong critical thinking, mathematical/quantitative reasoning, and problem-solving skills.
• Proven ability to work under pressure, manage multiple projects, and meet tight deadlines.

Responsibilities

• Manage project scope, timelines, budgets, milestones, risks and change control across complex projects.
• Coordinate with research, operations/fieldwork, scripting, and data processing teams; run status updates and ensure clear task ownership and resource planning.
• Assess feasibility, sampling design, quotas, and incidence; advise on approach and trade-offs.
• Monitor fieldwork and reconcile progress against target sample requirements and quality KPIs; manage vendors to agreed SLAs.
• Maintain rigorous documentation, including change logs, version control, governance trackers, and project financials (estimates/invoicing).
• Review questionnaires, stimuli, feasibility, and respondent experience; recommend improvements and ensure version control.
• Oversee programmed survey testing across markets; validate content, logic/routing, instructions and stimuli.
• Manage translations/overlays and ensure consistency across versions and markets.
• Oversee receipt and QA of datasets (Excel, SPSS, Q, InfoTools); ensure logic checks and spec compliance.
• Partner with researchers to shape analysis plans and storylines aligned to client objectives; oversee report production and perform thorough QC on all outputs.

Skills

Project management

Qualitative methods

Quantitative methods

Data analysis

English proficiency

Budgeting

Timeline management

Education

Bachelor's degree in Statistics / Applied Statistics / Mathematics / Psychology / Economics / Business

Tools

SPSS

Q software

InfoTools

Excel

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

In this role, you will support the Ipsos Corporate Reputation Research team in the day-to-day execution of client projects. Responsibilities range from supporting yearly or continuous tracking projects to ad hoc projects for a client base of large, often multinational organisations, that are a mix of B2B and B2C. Key research topics are reputation, trust, community sentiment, ESG and the impact of geo-political and socio-economic issues. Advanced qualitative and quantitative methods are deployed, and respondents include senior stakeholders (government, regulators, industry associations), businesses and the general public. Working closely with Researchers, you will help ensure projects are set up correctly and run efficiently end to end, delivering to specification and delighting the client.

Key responsibilities

Manage project scope, timelines, budgets, milestones, risks and change control across complex projects

Coordinate with research, operations/fieldwork, scripting, and data processing teams; run status updates and ensure clear task ownership and resource planning

Assess feasibility, sampling design, quotas, and incidence; advise on approach and trade-offs

Monitor fieldwork and reconcile progress against target sample requirements and quality KPIs; manage vendors to agreed SLAs

Maintain rigorous documentation, including change logs, version control, governance trackers, and project financials (estimates/invoicing)

Review questionnaires, stimuli, feasibility, and respondent experience; recommend improvements and ensure version control

Oversee programmed survey testing across markets; validate content, logic/routing, instructions and stimuli

Manage translations/overlays and ensure consistency across versions and markets

Oversee receipt and QA of datasets (Excel, SPSS, Q, InfoTools); ensure logic checks and spec compliance

Partner with researchers to shape analysis plans and storylines aligned to client objectives; oversee report production and perform thorough QC on all outputs

About you

Bachelor's degree or equivalent in Statistics, Applied Statistics, Mathematics, Psychology, Economics, Business, or a related or similar field

At least 6 years of market research project management experience, including complex/multi-market tracking and ad hoc studies

Applied knowledge of sampling methodologies (e.g., quotas, incidence, weighting, significant testing)

Excellent written and verbal communications in English

Strong critical thinking, mathematical/quantitative reasoning, and problem-solving skills

Proven ability to work under pressure, manage multiple projects, and meet tight deadlines

Advanced data manipulation skills in SPSS/Q software proficiency preferred

Strong quantitative analysis skills with exceptional accuracy and attention to detail

Proficient in using project management platforms and methodologies