Project Manager

GenTech AI Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

GenTech AI Sdn Bhd in Kuala Lumpur is seeking a Project Manager – AI & Digital Solutions to lead the delivery of enterprise AI, automation and digital transformation projects from kickoff to go-live and post-go-live support. You will coordinate across Business Analysts, AI Engineers, Software Engineers and product teams to ensure projects meet scope, timeline and business objectives.

The role requires 4–8 years of project management experience in technology consulting or digital transformation,

Qualifications

• 4–8 years of experience in Project Management, Software Implementation, Technology Consulting, Digital Transformation or related roles.
• Diploma or Bachelor's Degree in IT, Computer Science, Information Systems, Business, Engineering or related field.
• Experience managing customer-facing technology implementation projects.

Responsibilities

• Own customer projects from kickoff, implementation and UAT through go-live and post-go-live support.
• Manage multiple projects and workstreams concurrently while maintaining clear priorities.
• Develop and maintain project plans, milestones, deliverables, dependencies and timelines.
• Act as the main project contact for customers and manage stakeholder expectations throughout implementation.
• Lead project kickoff, progress meetings, project reviews and key customer discussions.
• Coordinate Business Analysts, AI Engineers, Software Engineers, Product teams and other resources.
• Identify risks, blockers and dependencies early and actively drive their resolution.
• Manage project scope and identify enhancements, additional requirements and change requests.
• Coordinate requirements confirmation, development, system integration, SIT, UAT, training and go-live activities.
• Track project actions, decisions, risks, issues and customer dependencies.
• Manage competing priorities across customers and projects without losing attention to detail.
• Work with Sales and Presales teams to ensure a smooth handover from sales to delivery.
• Ensure customer commitments, approvals, scope changes and key decisions are properly documented.
• Understand the commercial impact of scope changes, additional work and customer-driven delays.

Skills

Project management

Stakeholder management

Planning & prioritisation

Communication

Ownership & accountability

Education

Diploma or Bachelor's Degree in IT/CS/IS/Business/Engineering

Tools

CRM

APIs & Integrations

ERP systems

Job description

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Project Manager – AI & Digital Solutions

About the Role

We are looking for a Project Manager – AI & Digital Solutions to lead the delivery of enterprise AI, automation and digital transformation projects from project kickoff through go-live.

You will manage multiple customer projects concurrently and work closely with customers, Business Analysts, AI Engineers, Software Engineers, Product teams and other stakeholders to ensure projects are delivered according to agreed scope, timeline and business objectives.

This is not a project coordination role. We are looking for someone who takes ownership, solves problems proactively and knows how to keep multiple projects moving at the same time.

What You Will Do

Own customer projects from kickoff, implementation and UAT through go-live and post-go-live support.

Manage multiple projects and workstreams concurrently while maintaining clear priorities.

Develop and maintain project plans, milestones, deliverables, dependencies and timelines.

Act as the main project contact for customers and manage stakeholder expectations throughout implementation.

Lead project kickoff, progress meetings, project reviews and key customer discussions.

Coordinate Business Analysts, AI Engineers, Software Engineers, Product teams and other resources.

Identify risks, blockers and dependencies early and actively drive their resolution.

Manage project scope and identify enhancements, additional requirements and change requests.

Coordinate requirements confirmation, development, system integration, SIT, UAT, training and go-live activities.

Track project actions, decisions, risks, issues and customer dependencies.

Manage competing priorities across customers and projects without losing attention to detail.

Work with Sales and Presales teams to ensure a smooth handover from sales to delivery.

Ensure customer commitments, approvals, scope changes and key decisions are properly documented.

Understand the commercial impact of scope changes, additional work and customer-driven delays.

What We Are Looking For

Diploma or Bachelor's Degree in IT, Computer Science, Information Systems, Business, Engineering or related field.

Around 4–8 years of experience in Project Management, Software Implementation, Technology Consulting, Digital Transformation or related roles.

Experience managing customer-facing technology implementation projects.

Proven ability to manage multiple projects or workstreams simultaneously.

Strong customer communication and stakeholder-management skills.

Strong planning, organisation and prioritisation capabilities.

Able to work independently and take ownership of project outcomes.

Strong problem-solving skills and ability to drive issues toward resolution.

Able to manage changing priorities and work effectively in a fast-moving environment.

Good understanding of software implementation, APIs, system integrations, cloud applications, databases and testing processes.

Comfortable communicating with both business users and technical teams.

Deep programming knowledge is not required, but strong technical curiosity is important.

Advantageous Experience

Experience in any of the following will be an advantage:

• Artificial Intelligence / Generative AI
• AI Agents and AI Workforce
• Enterprise software implementation
• CRM
• Finance or HR systems
• Workflow automation
• SaaS solutions
• System integration
• Digital transformation projects

PMP, PRINCE2, Agile, Scrum or equivalent certification is advantageous but not mandatory.

The Qualities We Value

Ownership — You take responsibility for getting the project delivered.

Prioritisation — You know what requires attention now and what can wait.

Multi-Project Management — You can keep several customer projects moving without losing control.

Customer Management — You communicate confidently and manage difficult situations professionally.

Problem-Solving — You look for solutions instead of simply reporting problems.

Scope Discipline — You understand what was agreed and know when additional requirements require a change request.

Technical Curiosity — You want to understand how the solution works and can communicate effectively with technical teams.

Execution Focus — Your goal is not to run meetings. Your goal is to achieve successful implementation and go‑live.