Project Executive

Cape Manufacturing (M) Sdn Bhd

Johor Bahru

On-site

MYR 67,000 - 100,000

Full time

2 days ago

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Benefits offered by this job

Annual Wage Supplement (AWS) or 13th –

Comprehensive Panel Medical Coverage

Dental & Optical Benefits

Transport, Attendance & Phone Allow an

Additional leave

Free parking

Maternity leave

Opportunities for promotion

Parental leave

Job summary

Cape Manufacturing (M) Sdn Bhd in Johor Bahru is seeking a Program Executive to lead customer programmes from initiation through mass production, coordinating cross-functional teams to meet milestones and delivery commitments.

You will act as the main liaison with customers, manage schedules, and ensure customer satisfaction while monitoring timelines, budgets and programme records in a fast-paced, international environment.

Qualifications

Bachelor's degree in business, engineering, or a related field.
At least 3 years in programme management or similar roles.
Experience in EMS or electronics/manufacturing environment is required.
Experience leading programmes and interfacing with customers.
Working knowledge of manufacturing operations, planning and ECO/ECN.
Strong financial awareness; able to monitor revenue and budgets.
Proficient in MS Excel and PowerPoint; familiarity with ERP/MRP and databases.
Able to thrive in a fast-paced, international setting.

Responsibilities

Lead and manage assigned customer programmes from initiation to mass production.
Serve as primary interface between the Company and customers for requirements and schedules.
Build and maintain strong customer relationships and address inquiries promptly.
Plan, coordinate and lead internal and customer meetings; document decisions and actions.
Collaborate with Production, Planning, Engineering, Quality, Supply Chain, Finance and Logistics.
Monitor status of programmes including timelines, resources, and delivery performance.
Track revenue, costs and budget variances; coordinate with Finance.
Monitor demand, POs, forecasts and shipments; maintain programme records.
Coordinate ECO/ECN implementations and customer communications.
Identify risks and coordinate recovery actions with stakeholders.

Skills

Programme management

Interfacing with customers

MS Excel

PowerPoint

ERP/MRP systems

Customer portals

Databases

Purchase order management

Education

Bachelor's Degree in Business Administration, Economics, Engineering, Project Management or a relevant field

Tools

ERP/MRP systems

Customer portals

Databases

Purchase order management

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Program Executive is responsible for leading assigned customer programmes and serving as the primary interface between the Company and its customers. The role coordinates cross-functional teams to ensure customer requirements, programme milestones, operational commitments, financial performance and issues are effectively managed, with a strong focus on delivery and customer satisfaction.

Key responsibilities

Lead and manage assigned customer programmes from programme initiation and New Product Introduction (NPI) through mass production and ongoing delivery.

Serve as the primary interface between the Company and customers for programme requirements, schedules, deliverables, performance updates, changes and escalations.

Build and maintain strong customer relationships, ensuring satisfaction expectations are met and enquiries or concerns are addressed promptly and professionally.

Plan, coordinate and lead internal and customer programme meetings; document decisions, assign action owners and follow through to timely closure.

Collaborate efficiently and effectively with Production, Planning, Engineering, Quality, Supply Chain, Procurement, NPI, Finance and Logistics to achieve programme objectives.

Monitor the overall status of each assigned programme, including timelines, resources, production readiness, quality, delivery performance and outstanding actions.

Monitor the financial status of assigned programmes, including revenue, costs, budget performance, commercial exposure and key variances, in coordination with Finance and relevant stakeholders.

Track customer demand, purchase orders, forecasts, daily revenue, production plans and shipment commitments; maintain complete and accurate programme records.

Coordinate the implementation of Engineering Change Orders and Engineering Change Notices (ECO/ECN), including customer communication, approvals and documentation.

Identify programme risks, constraints and potential delays early; coordinate recovery actions and escalates critical matters to the appropriate stakeholders.

About you

Bachelor's Degree in Business Administration, Economics, Engineering, Project Management or a relevant field.

At least 3 years of experience in programme management, programme administration, customer programme coordination, project coordination or a comparable role.

Experience in the Electronics Manufacturing Services (EMS) industry or a related electronics/manufacturing environment is required.

Demonstrated experience in leading programmes or workstreams and acting as a key interface between a company and its customers.

Working knowledge of manufacturing operations, production planning, shipment coordination, NPI and ECO/ECN processes.

Strong financial awareness, with the ability to monitor revenue, costs, budgets, programme variances and related commercial information.

Proficient in Microsoft Excel and PowerPoint; experience with ERP/MRP systems, customer portals, databases and purchase order management is an advantage.