Project Engineer (Network & Security)

ViewQwest; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

ViewQwest in Kuala Lumpur is hiring a Project Engineer to lead hands-on delivery of network and security projects from design through handover to Managed Services. You will work with customers, vendors and internal teams to deploy enterprise-grade infrastructure across multi-site environments.

This is an engineering delivery role with project ownership; you must design, configure, deploy and troubleshoot in the field.

Qualifications

• Minimum 5 years hands-on experience delivering network and security projects in enterprise environments.
• Proven ability to independently design, deploy, and troubleshoot routing, switching, wireless, and firewall solutions.
• Experience with multi-site rollouts and customer-facing roles.
• Must have relevant professional certifications (CCNP, PCNSE, Fortinet NSE4+).

Responsibilities

• Design, configure, and deploy enterprise network solutions across sites.
• Lead end-to-end delivery from scoping to handover.
• Provide on-site standby support during go-live windows.
• Document as-built diagrams, handover packs, and test reports.
• Collaborate with customers and Managed Services for smooth handover.
• Troubleshoot complex network and firewall issues in field.

Skills

Network design

Troubleshooting

Wi-Fi/Wireless

SD-WAN

Firewall

Customer-facing

Project delivery

Education

CCNP or equivalent certification

Tools

Palo Alto

Fortinet

Huawei SD-WAN

Cato Networks

Wireshark

CLI

Job description

We are hiring a Project Engineer to lead the hands‑on delivery of network and security projects – from solution design through implementation, testing, and handover to Managed Services. You will work directly with customers, vendors, and internal teams to deploy enterprise‑grade infrastructure across multi‑site environments.

This is not a project management role – it is an engineering delivery role with project ownership. You must be able to independently design, configure, deploy, and troubleshoot network and security solutions in the field.

Candidates who cannot demonstrate real‑world experience diagnosing and resolving routing, switching, wireless, and firewall issues will not be considered.

We expect you to be productive from day one on standard deployments and fully operational across our technology stack within three months.

Key Responsibilities

Network Design & Implementation

• Design, configure, and deploy enterprise‑grade network solutions including routing, switching, wireless, SD‑WAN, and firewall infrastructure.
• Implement and optimise network configurations to meet customer performance, scalability, security, and compliance requirements.
• Deploy and support SD‑WAN solutions (Huawei, Palo Alto Prisma, Cato Networks) and next‑generation firewall platforms (Palo Alto, Fortinet).
• Plan and execute wireless deployments including RF planning, AP placement, channel management, and post‑deployment validation.
• Conduct pre‑deployment site surveys and readiness assessments.

Project Delivery & Execution

• Lead and execute network and security projects end‑to‑end: scoping, design, implementation, testing, documentation, and handover.
• Manage project delivery within scope, timeline, and budget constraints, escalating risks and blockers proactively.
• Collaborate with customers to gather requirements, validate technical specifications, and deliver tailored solutions.
• Provide on‑site standby support during critical go‑live and migration windows, troubleshooting issues in real time.
• Coordinate with the Managed Services team to ensure smooth project‑to‑operations handover, including complete documentation and knowledge transfer.
• Diagnose and resolve complex network and firewall issues during project delivery, using structured troubleshooting methodologies and appropriate diagnostic tools (Wireshark, CLI, vendor TAC).
• Provide escalation support to the Managed Services L2 team for project‑related or post‑deployment issues when required.
• Perform root cause analysis for implementation issues and feed findings back into delivery processes and runbooks.

Documentation & Handover

• Produce detailed network diagrams, as‑built documentation, configuration records, and project completion reports for every project.
• Create handover packs for Managed Services including topology diagrams, device inventories, credential registers, escalation paths, and known issue logs.
• Maintain accurate records of all project activities, incidents, and resolutions in project tracking and ticketing systems.
• Contribute to the development of standard deployment templates, checklists, and engineering best practices.

Requirements

Experience (Mandatory)

• Minimum 5 years of hands‑on experience delivering network and security projects in enterprise environments.
• Proven track record of independently designing, deploying, and troubleshooting routing, switching, wireless, and firewall solutions in production. We will assess this with scenario‑based and practical interview questions.
• Experience with multi‑site rollouts, technology migrations, or refresh programmes is strongly preferred.
• Experience in customer‑facing roles with the ability to lead technical discussions with both IT teams and senior stakeholders.

Technical Skills (Mandatory)

• Deep understanding of routing protocols (BGP, OSPF, EIGRP) and switching technologies (VLANs, QoS, STP, LACP, VXLAN).
• Hands‑on experience with at least two of the following firewall/security platforms: Palo Alto, Fortinet, Cato Networks.
• Strong knowledge of enterprise wireless networking (Wi‑Fi 6/6E, 802.11 standards, RF planning, channel management).
• Experience with SD‑WAN platforms (Huawei, Palo Alto Prisma, Cato Networks) – deployment and troubleshooting, not just awareness.
• Proficiency with network diagnostic tools: Wireshark, CLI‑based debugging, spectrum analyzers, vendor TAC processes.

Certifications (Minimum One Required)

• At least one current, relevant professional‑level certification is required: CCNP, PCNSE, Fortinet NSE4+, HCIP, Huawei SD‑WAN certification, or equivalent.
• Additional certifications (CCNP Enterprise, CWNP, vendor‑specific SD‑WAN or firewall certs) are a strong advantage.
• CCNA‑only candidates will not be considered unless accompanied by demonstrable hands‑on experience equivalent to CCNP level.

Process & Documentation Skills (Mandatory)

• Demonstrated ability to produce professional project documentation: as‑built diagrams, handover packs, test reports, and implementation plans.
• A structured approach to project delivery: plan, implement, test, document, hand over. Ad‑hoc or undocumented approaches are not acceptable.
• Familiarity with project tracking and ticketing systems (Jira, Confluence, or similar).

Soft Skills

• Strong problem‑solving and analytical skills with attention to detail.
• Excellent communication and client‑facing skills – you will be representing ViewQwest directly to customers.
• Ability to work independently, manage multiple concurrent projects, and meet tight deadlines.
• Willingness to travel to customer sites and work outside standard hours during critical deployment windows.

Nice to Have

• Experience supporting retail environments (POS networks, in‑store Wi‑Fi, distributed branch infrastructure).
• Familiarity with network monitoring and automation tools (Zabbix, Grafana, Ansible, Python).
• Exposure to SASE/SSE architectures and zero‑trust network design.
• Experience with FTTx technologies (OLT, ONT, fibre optics) in service provider or enterprise contexts