Program Manager, Customer Success & Cross-Functional Ops

Ichor Systems, Inc.; Shah Alam; On-site; MYR 60,000 - 90,000; Full time

Job summary

Ichor Systems, Inc. is seeking an experienced Program Manager in Shah Alam, Malaysia. The ideal candidate will have a Bachelor's degree and 3 to 5 years of experience in Program Management, preferably in the semiconductor industry. Responsibilities include establishing strategic relationships with customers, supporting day-to-day operations, and leading cross-functional teams. Candidates should demonstrate excellent stakeholder management and problem-solving skills. The position is full-time and offers opportunities for professional growth.

Qualifications

• 3 to 5 years of relevant experience in Program Management and Planning, preferably in semiconductor-related industries.
• Certified Project Management Professional (PMP) certification is an added advantage.
• Ability to influence cross-functional teams, including technical decision-makers.

Responsibilities

• Manage customers' expectations and ensure customer satisfaction.
• Support customer's day-to-day operation and shipments.
• Collaborate and coordinate with cross-functional teams on project management.

Skills

Stakeholder management

Problem-solving skills

Advanced Excel knowledge

Excellent communication skills

Leadership

Experience in MRP, Oracle, and Agile systems

Education

Bachelor’s degree in business or engineering

Job description

Ichor Systems, Inc. is seeking an experienced Program Manager in Shah Alam, Malaysia. The ideal candidate will have a Bachelor's degree and 3 to 5 years of experience in Program Management, preferably in the semiconductor industry. Responsibilities include establishing strategic relationships with customers, supporting day-to-day operations, and leading cross-functional teams. Candidates should demonstrate excellent stakeholder management and problem-solving skills. The position is full-time and offers opportunities for professional growth.