Program Manager

Flex; Seberang Perai; In loco; MYR 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Life Insurance

Paid Time Off

Allowances & Bonuses

Descrizione del lavoro

Flex is seeking a Program Manager located in Prai, Penang to guide a cross-functional team in delivering customer-focused products and services. You will drive development and implementation of program strategies, and manage budgets, timelines and stakeholder expectations to ensure value for the business and customers.

The role requires handling negotiations, maintaining strong customer relations, and coordinating lifecycle activities across accounts of varying complexities.

Competenze

• Bachelor’s degree in engineering or related field or equivalent experience.
• Minimum 5 years of experience in program administration/management or related area.
• Strong understanding of business operations and cross-functional interdependencies.
• Excellent communication and stakeholder management skills.

Mansioni

• Organize, plan and direct program schedules and budgets.
• Track metrics and drive action items based on results.
• Oversee interdepartmental activities to meet product development timelines, delivery and quality targets.
• Manage staffing and resource allocation for each phase of the program.
• Act as primary channel of communication with customers and handle escalations.

Conoscenze

Program management

Cross-functional leadership

Customer relationship skills

Budgeting & scheduling

Formazione

Bachelor’s degree in engineering or related field

Descrizione del lavoro

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Manager located in Prai, Penang.

In this role, you will be In-charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.

What a typical day looks like:

• Organize, plan and direct program schedules and budgets.
• In charge of tracking relevant metrics and drive action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
• Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
• Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
• Be the key channel of communication for customers and act as escalation in the event of customer issues.
• In charge of customer´s satisfaction reviews and corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and track that project and program deliverables are met.
• Be accountable for maintaining excellent customer relations with both new and existing customers.
• Holds up production sites for projects, costs and other customer related matters through business and expertise.

The experience we’re looking to add to our team:

• Typically requires a Bachelor's degree in engineering or related field or equivalent experience.
• Typically requires a minimum of 5 years of experience in program administration/management or related area.
• Accountability for the program wellness.
• Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
• Demonstrates expert functional knowledge with strong understanding of business operations and cross-functional interdependencies.

What you’ll receive for the great work you provide:

• Full range of medical benefits, dental, vision
• Life Insurance
• Paid Time Off
• Allowances & Bonuses

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).