Program Management Executive

Cincaria; Seberang Perai; On-site; MYR 50,000 - 90,000; Full time

Job summary

Jora Malaysia serves as the primary point of contact for customers, managing accounts with high service quality and driving account expansion through upselling and cross-selling. You will oversee projects to meet scope, schedule, and budget, while coordinating cross-functional teams to ensure timely delivery and program health.

The role requires strong project management, ERP familiarity, and contract management knowledge to navigate electronics industry dynamics and ensure client satisfaction.

Qualifications

• Project Management: Able to work with both customers and all the various internal teams to deliver the customers' requirement
• ERP Systems: Understand the ERP system concept, logistic and able to use the system
• Contract Management: Complete knowledge in how contract manufacturing works and process involved
• Industry Knowledge (ECM): Electronics component lifecycle management, supply chain dynamics, manufacturing process, quality standards (ISO, IPC, RoHS)
• Communication & Presentation: Clear, persuasive client interactions
• Leadership & Team Coordination: Guiding cross-functional teams
• Problem-Solving: Quick resolution of client or program issues
• Relationship Building: Trust-based partnerships with clients
• Strategic Thinking: Aligning account growth with company vision
• Resilience & Adaptability: Handling pressure in fast-paced environments

Responsibilities

• Serve as the primary point of contact for customers
• Conduct regular business reviews with clients (quarterly)
• Define scope, objectives, and deliverables for programs
• Monitor progress, budgets, and schedules
• Coordinate cross-functional teams (engineering, supply chain, quality)
• Track revenue, margins, and profitability of accounts
• Report on program performance metrics
• Identify potential risks in delivery or supply chain
• Escalate and resolve issues quickly
• Align account strategies with corporate goals

Skills

Project Management

ERP Systems

Contract Management

Industry Knowledge (ECM)

Communication & Presentation

Leadership & Team Coordination

Problem-Solving

Relationship Building

Strategic Thinking

Resilience & Adaptability

Tools

ERP System

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

This role serves as the primary point of contact for customers, managing accounts with high service quality to build long-term partnerships. You will oversee projects and programs to meet scope, schedule, and budget, while driving account expansion through upselling, cross-selling, and identifying new opportunities. You will represent client interests within the organization, manage timelines and deliverables, build strong rapport with customers, and track KPIs and program health.

Key responsibilities

Serve as the primary point of contact for customers

Conduct regular business reviews with clients (quarterly)

Define scope, objectives, and deliverables for programs

Monitor progress, budgets, and schedules

Coordinate cross-functional teams (engineering, supply chain, quality)

Track revenue, margins, and profitability of accounts

Report on program performance metrics

Identify potential risks in delivery or supply chain

Escalate and resolve issues quickly

Align account strategies with corporate goals

About you

Project Management: Able to work with both customers and all the various internal teams to deliver the customers' requirement

ERP Systems: Understand the ERP system concept, logistic and able to use the system

Contract Management: Complete knowledge in how contract manufacturing works and process involved

Industry Knowledge (ECM): Electronics component lifecycle management, supply chain dynamics, manufacturing process, quality standards (ISO, IPC, RoHS)

Communication & Presentation: Clear, persuasive client interactions

Leadership & Team Coordination: Guiding cross-functional teams

Problem-Solving: Quick resolution of client or program issues

Relationship Building: Trust-based partnerships with clients

Strategic Thinking: Aligning account growth with company vision

Resilience & Adaptability: Handling pressure in fast-paced environments