Product Owner

Sicpa (Thailand) Ltd.; Cyberjaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

Sicpa (Thailand) Ltd. in Cyberjaya, Malaysia, is seeking a Product Owner to define and manage the backlog for Fuel Integrity Solution marking and testing capabilities.

You will gather requirements from customers, align with stakeholders, and write clear stories and acceptance criteria for end-to-end workflows. You will own hardware-software integration, including device drivers, connectivity, calibration workflows, telemetry and diagnostics, while working with cross-functional teams across

Qualifications

• 3+ years as Product Owner or similar in software/tech environments.
• Experience with device drivers and hardware-software integration.
• Strong knowledge of Agile/Scrum and backlog management.
• Excellent communication and stakeholder management across teams.
• Ability to translate complex needs into clear, testable requirements.
• Experience with Jira, Confluence or similar platforms.
• Technical familiarity with APIs, device communication protocols and systems integration.

Responsibilities

• Define and maintain a clear, prioritized product backlog for marking and testing capabilities.
• Collaborate with customers, stakeholders, engineering teams to align priorities.
• Write clear user stories, acceptance criteria, interfaces, and workflows.
• Own functional integration of hardware devices into software solutions.
• Partner with software, firmware, hardware, QA, and DevOps teams through delivery cycle.
• Coordinate end-to-end validation in lab and field conditions against success criteria.
• Work with UI/UX, cybersecurity, data, support, and deployment teams for secure UX.
• Monitor performance, field feedback, and incidents to drive improvements.

Skills

Product Owner

Agile/Scrum

Stakeholder management

Requirements translation

Communication

Jira

Confluence

APIs and system integration

Device drivers integration

Education

Bachelor's degree in Computer Science, Engineering, Business, or related field

Tools

Jira

Confluence

Job description

• Define and maintain a clear, prioritized product backlog for Fuel Integrity Solution marking and testing capabilities, based on business goals, customer needs, field constraints, and technical dependencies.
• Collaborate with customers, business stakeholders, field operations, product management, hardware specialists, and engineering teams to gather requirements and align priorities.
• Write clear and actionable user stories, acceptance criteria, interface requirements, and end-to-end workflows for marking, sampling, testing, device operation, and results reporting.
• Own the functional integration of hardware devices into software solutions, including device drivers, connectivity, configuration, calibration-related workflows, telemetry, diagnostics, and error handling.
• Partner with software, firmware, hardware, QA, and DevOps teams throughout the delivery cycle, including refinement, planning, reviews, testing, and retrospectives.
• Coordinate end-to-end validation in representative laboratory and field conditions, ensuring that delivered functionality meets defined success criteria, reliability expectations, security requirements, and quality standards.
• Work with UI/UX, QA, cybersecurity, data, support, and deployment teams to provide a consistent, secure, and user-friendly experience for marking operators, inspectors, supervisors, and administrators.
• Monitor solution performance, device-related incidents, field feedback, and operational data to identify risks, prioritize corrective actions, and drive continuous improvement.

Profile:

• 3+ years of experience as a Product Owner or in a comparable product role within a software or technology development environment.
• Experience with, or a strong understanding of, device drivers and the integration of hardware devices, firmware, and communication interfaces into software solutions.
• Strong understanding of Agile/Scrum methodologies and product backlog management.
• Excellent communication, collaboration, and stakeholder management skills across business, software, hardware, and field operations teams.
• Ability to translate complex operational and technical needs into clear, testable, and intuitive product requirements.
• Experience working with tools such as Jira, Confluence, or similar product delivery platforms.
• Technical familiarity with software development, APIs, device communication protocols, diagnostics, and system integration; experience with connected instruments, industrial devices, or field equipment is a strong advantage.
• Experience in fuel integrity, fuel marking, laboratory or field testing, analytical instruments, or regulated operational environments is an advantage.
• Experience with Product Discovery practices is a plus.
• Bachelor's degree in Computer Science, Engineering, Business, or a related field.

We offer an exciting and challenging role, with great potential for personal development and a truly global impact. Help us contribute to a more secure world and enable trust in the digital society!