Product Manager - Lead Generation & AI Automation

EPOS Pte. Ltd.; Kuala Lumpur; Hybride; MYR 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Flexi Benefit Allowances

Birthday gift

Medical Insurance

Résumé du poste

EPOS Pte. Ltd. is seeking a product-focused professional to own lead generation and data enrichment across Southeast Asia.

You will turn fragmented business data into accurate, enriched lead profiles and shape AI-driven engagements throughout the buying journey. You will combine product ownership, data judgment, and commercial problem-solving to define roadmaps, set requirements, and partner with Engineering to deliver data-enabled solutions.

Qualifications

• 3+ years in product management, growth, data or Revenue Operations especially in B2B SaaS or SMEs.
• Own end-to-end initiatives delivering measurable commercial results (pipeline, conversions, revenue).
• Experience with messy business data: sourcing, enrichment, deduplication, matching.
• Strong product judgment: translate needs into roadmaps and measurable outcomes.
• Working knowledge of Python to prototype data pipelines and discuss code with engineers.
• Experience with CRM and marketing automation platforms (HubSpot).
• Experience designing experiments and turning findings into actions.
• Ability to work independently and align stakeholders across technical and commercial teams.
• Understanding of Southeast Asian SME markets.
• Fluency in English and Mandarin.

Responsabilités

• Own the roadmap for sourcing, collecting, cleaning, enriching, and prioritising F&B lead data across SEA markets.
• Identify signals to help Sales and AI understand lead needs and provide relevant engagement.
• Define how records are matched, deduplicated, and reconciled across external sources, HubSpot, and internal CRM.
• Set data quality standards for accuracy, completeness, coverage, freshness, and traceability.
• Partner with Engineering to build data pipelines with clear requirements and acceptance criteria.
• Work with Legal and Compliance to ensure data sourcing and use meet protections and terms.
• Define how lead profiles inform AI experiences and conversations.
• Translate business needs into AI requirements and timely follow-ups.
• Lead initiatives from problem definition to delivery, adoption and continuous improvement.

Connaissances

Product management

Growth

Data quality

Revenue ops

Python

CRM

Marketing automation

Experimentation

Stakeholder mgmt

SEA SME knowledge

English

Mandarin

Outils

HubSpot

Description du poste

Abouttherole

OwntheleadgenerationanddataenrichmentcapabilitiesthathelpourSalesandGTMAIteamsidentifytherightF&BbusinessesanddeliverpersonalisedAIengagementandsupportacrossSoutheastAsia.

Yourprimaryfocusisturningfragmentedbusinessdataintoaccurate,enriched,andactionableleadprofiles.Youwillgobeyondcontactinformationtodevelopanunderstandingofeachlead’sbusiness,needs,andcontext—givingourAItheknowledgetoholdrelevantconversations,answerquestions,recommendsuitablesolutions,andsupportleadsthroughouttheirbuyingjourney.

Thisrolecombinesproductownership,datajudgment,andcommercialproblem-solving.Youwilldefinetheroadmap,prioritiseopportunities,setrequirements,andpartnerwithEngineeringtodeliversolutions.YoushouldbecomfortableexploringdataandprototypingideasinPython;Engineeringownsproductionimplementationandinfrastructure.

Successmeansreliableleaddata,deeperunderstandingofprospectneeds,moreusefulAIinteractions,andmeasurableimprovementsinqualifiedpipelineandconversion.

Whatyou’llown

Leadgenerationanddataenrichment

Owntheroadmapforsourcing,collecting,cleaning,enriching,andprioritisingF&BleaddataacrossSoutheastAsianmarkets.

IdentifythebusinessinformationandsignalsthathelpSalesandAIunderstandeachlead’sneeds,assessfit,andproviderelevantengagementandsupport.

Definehowbusinessrecordsarematched,deduplicated,andreconciledacrossexternalsources,HubSpot,andourinternalsalesCRM.

Setdataqualitystandardscoveringaccuracy,completeness,coverage,freshness,andsourcetraceability.

PartnerwithEngineeringtobuildandimprovedatapipelines,withclearrequirements,acceptancecriteria,andmonitoring.

WorkwithLegalandCompliancetoensuredatasourcingandusemeetapplicabledataprotectionrequirementsandplatformterms.

DataandknowledgeforpersonalisedAIexperiences

PartnerwithSalesandGTMAIteamstodefinehowleadprofiles,businessinsights,andconversationhistoryinformAIengagementandsupport.

TranslateleadneedsintorequirementsforAIexperiences,includingrelevantquestions,usefulanswers,suitablerecommendations,andtimelyfollow-ups.

Definehowinformationlearnedthroughconversationsupdatesleadprofilesandimprovessubsequentinteractions.

EstablishrequirementsforhowAIusesleadcontextalongsideapprovedproductandbusinessknowledge,includingwhentoaskforclarificationorhandovertoSales.

SupportlocalisationacrossSoutheastAsianmarkets,includinglanguage,tone,channelpreferences,andbusinesscontext.

IdentifyandprioritiseAIautomationopportunitiesthatimprovetheleadexperienceandhelpcommercialteamsworkmoreeffectively.

Productdeliveryandmeasurableoutcomes

Leadinitiativesfromproblemdefinitionanddiscoverythroughdelivery,adoption,andcontinuousimprovement.

AlignSales,GTMAI,Engineering,Marketing,andProductonpriorities,responsibilities,andtrade-offs.

Defineandtrackmeasuresofsuccessacrossdataquality,AIinteractionquality,leadqualification,qualifiedpipeline,andconversion.

Runexperimentsandreviewconversationoutcomestoidentifygapsindata,knowledge,andexperience.

Useevidencetodecidewhattoimprove,scale,orstop.

3+yearsofexperienceinproductmanagement,growth,data,orRevenueOperations,ideallyinB2BSaaSorabusinessservingSMEs.

Atrackrecordofowninginitiativesendtoendthatdeliveredmeasurablecommercialresults,suchasstrongerqualifiedpipeline,higherconversion,revenuegrowth,orimprovedoperatingefficiency.

Experiencewithmessybusinessdata,includingdatasourcing,enrichment,entityresolution,recordmatching,anddeduplication.

Strongproductjudgment:youcantranslatebusinessneedsintoaclearroadmap,practicalrequirements,andmeasurableoutcomes.

WorkingknowledgeofPython:youcanexploredata,prototypeanapproach,andreadanddiscussdatapipelinecodewithengineers.

ExperiencewithCRMandmarketingautomationplatformssuchasHubSpot,includingleadlifecyclemanagement,funnelmeasurement,andattribution.

Experiencedesigningexperiments,interpretingresults,andturningfindingsintoaction.

Theabilitytoworkindependentlyandalignstakeholdersacrosstechnicalandcommercialteams.

AnunderstandingofSoutheastAsianSMEmarkets.

FluencyinEnglishandMandarin.

Nicetohave

ExperiencewithAIchatbots,conversationalAI,orLLM-basedautomationinacommercialsetting.

ExperienceconnectingbusinessdataandknowledgesourcestoAIworkflows.

Familiaritywithchatbotevaluation,conversationqualitymeasurement,orhumanhandoffdesign.

ExperiencewithWhatsAppBusinessAPIorotherconversationalengagementchannels.

ExperienceinF&B,retail,POS,orSME-focusedSaaS.

SQLskills;familiaritywithTypeScriptorGo.

BahasaMelayuand/orBahasaIndonesia.

Perks of Joining Us

• Flexi Benefit Allowances
• Birthday gift
• Medical Insurance