PQA Technical Superintendent

Wiwynn; Kulai; On-site; MYR 89,280 - 133,920; Full time

Job summary

Wiwynn in Kulai, Malaysia seeks a Production Quality professional to coordinate the PQA team, analyze yields, and drive corrective actions with cross‑functional teams. You will lead audits, handle customer quality issues, and support engineering in meeting quality requirements.

Requirements include a Diploma/Bachelor in Engineering and 3–5 years in Production/Manufacturing Quality, with strong knowledge of FAI, FPY, yield analysis, CAPA and 8D. English communication is essential.

Qualifications

• Diploma or Bachelor’s Degree in Engineering (Manufacturing, Mechanical, Electrical, Industrial or related field).
• Minimum 3–5 years of experience in Production Quality / Manufacturing Quality; supervisory experience is an advantage.
• Strong knowledge of quality tools and methodologies (FAI, FPY, yield analysis, control plan, CAPA, 8D).
• Experience handling customer audits, quality complaints and RMA processes.
• Good understanding of manufacturing processes and quality management systems.
• Able to work cross-functionally with Production, Engineering and Customer Quality teams.
• Good communication skills in English; Mandarin is an added advantage for customer or supplier interaction.
• Hands‑on, proactive, and able to lead a team in a fast‑paced manufacturing environment.

Responsibilities

• Coordinate the PQA team to resolve production quality issues and ensure timely issue closure with effective corrective actions.
• Collect, analyze and review product yield rates; drive continuous improvement initiatives with cross-functional teams.
• Lead and support customer Quality Process Audits (QPA) and Quality System Audits (QSA).
• Handle customer quality complaints and coordinate internal teams to investigate, respond and close issues.
• Assist Manufacturing Product Management (MPM) in addressing customer quality-related requirements and expectations.
• Establish and maintain quality control plans; ensure manufacturing processes comply with defined control plan requirements.
• Review RMA status and trends, and drive improvement actions to reduce recurrence.
• Perform First Article Inspection (FAI) and prepare complete FAI reports according to customer requirements.
• Lead weekly FPY (First Pass Yield) review meetings with customers to monitor performance and align on quality targets.
• Manage and guide PQA engineers, including manpower planning, job scope review and performance effectiveness.

Skills

Quality tools & methods

Cross-functional collaboration

English communication

Education

Diploma/Bachelor in Engineering (Manufacturing/Mechanical/Electrical/Industrial)

Tools

FAI

FPY

Yield analysis

Control plan

CAPA

8D

Job description

• Coordinate the PQA team to resolve production quality issues and ensure timely issue closure with effective corrective actions.
• Collect, analyze and review product yield rates; drive continuous improvement initiatives with cross-functional teams.
• Lead and support customer Quality Process Audits (QPA) and Quality System Audits (QSA).
• Handle customer quality complaints and coordinate internal teams to investigate, respond and close issues.
• Assist Manufacturing Product Management (MPM) in addressing customer quality-related requirements and expectations.
• Establish and maintain quality control plans; ensure manufacturing processes comply with defined control plan requirements.
• Review RMA status and trends, and drive improvement actions to reduce recurrence.
• Perform First Article Inspection (FAI) and prepare complete FAI reports according to customer requirements.
• Lead weekly FPY (First Pass Yield) review meetings with customers to monitor performance and align on quality targets.
• Manage and guide PQA engineers, including manpower planning, job scope review and performance effectiveness.

Job Requirements

• Diploma or Bachelor’s Degree in Engineering (Manufacturing, Mechanical, Electrical, Industrial or related field).
• Minimum 3–5 years of experience in Production Quality / Manufacturing Quality; supervisory experience is an advantage.
• Strong knowledge of quality tools and methodologies (FAI, FPY, yield analysis, control plan, CAPA, 8D).
• Experience handling customer audits, quality complaints and RMA processes.
• Good understanding of manufacturing processes and quality management systems.
• Able to work cross-functionally with Production, Engineering and Customer Quality teams.
• Good communication skills in English; Mandarin is an added advantage for customer or supplier interaction.
• Hands‑on, proactive, and able to lead a team in a fast‑paced manufacturing environment.