Post-Sales Engineer: Solutions & Customer Support

SNS Network (M) Sdn. Bhd.; Petaling Jaya; On-site; MYR 36,000 - 48,000; Full time

Job summary

SNS Network (M) Sdn. Bhd. is seeking a Post-Sales Engineer in Petaling Jaya, Malaysia. The role involves managing implementations of projects, coordinating with sales and project managers, and providing technical support. The ideal candidate should have at least a Diploma or Bachelor's degree in IT.

Key responsibilities include ensuring customer satisfaction, creating documentation, and troubleshooting technical challenges. Fresh graduates are encouraged to apply. Applicants must be willing to work in 3 Two Square, PJ.

Qualifications

• At least 1 year(s) of working experience in the related field.
• Strong communication and presentation skills.
• Possess a valid driving license.

Responsibilities

• Manages the implementation of projects closed by the field sales team.
• Coordinates closely with internal sales, project managers, and service resources.
• Provides 24/7 technical support to customers remotely or onsite when required.

Skills

server setup, management and operations

windows server & linux operating system

firewall & security devices setup

microsoft office 365 administration

Education

Advanced/Higher/Graduate Diploma or Bachelor’s Degree in Information Technology

Job description

SNS Network (M) Sdn. Bhd. is seeking a Post-Sales Engineer in Petaling Jaya, Malaysia. The role involves managing implementations of projects, coordinating with sales and project managers, and providing technical support. The ideal candidate should have at least a Diploma or Bachelor's degree in IT.

Key responsibilities include ensuring customer satisfaction, creating documentation, and troubleshooting technical challenges. Fresh graduates are encouraged to apply. Applicants must be willing to work in 3 Two Square, PJ.