Plant IT Infrastructure & Operations Lead

AALBORG PortLand Malaysia Sdn Bhd

Ipoh

On-site

MYR 60,000 - 120,000

Full time

8 days ago

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Job summary

Aalborg Portland Malaysia Sdn Bhd in Ipoh, Perak, seeks an IT Infrastructure & Operational Specialist to oversee plant network, servers, and IT service delivery. You will manage core network routing, security, VMware/Hyper-V, SAP procurement, and Citrix VDI, while ensuring uptime and security across regional offices.

This role requires 8+ years in networking and EUC, a related degree, and the ability to bridge IT with manufacturing in a multinational environment.

Qualifications

Degree in Computer Science, Information Technology or equivalent.
At least 8 years’ relevant working experience in networking and EUC.
Knowledge of Industrial Ethernet and Layer 2/3 switches to bridge corporate IT and manufacturing plant environments
Minimum basic knowledge of SAP procurement
Ability to provide high-quality technical troubleshooting for hardware, Windows operating systems, secure VPN connections, email profiles, and standard office applications
Experience managing IT service helpdesk queue, ensuring incidents are logged accurately and resolved within agreed SLAs
Ability to conduct thorough system, hardware, and software testing prior to new site implementations or upgrades
Experience maintaining accurate physical labelling and documentation of IT hardware and software assets
Ability to act as primary local contact to manage external service providers, ISPs, Telco vendors, and IP Phone services

Responsibilities

Oversee plant network routing, switching, and firewalls.
Maintain on-prem servers, SAN/NAS, and virtualization clusters.
Provide IT service delivery with minimal downtime.
Monitor Proxy, Firewall, and Antivirus activities across regional offices to maintain security standards.
Support industrial networking bridging IT and manufacturing environments.
Manage virtualization and cloud tools including VMware vSphere, Hyper-V, Cisco equipment, and Citrix VDI.