Pharmacy Assistant (Johor Bahru)

Acepluspharmacy; Pasir Gudang; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Attendance allowance

Staff discounts

Career progression

Job summary

AcePlus Pharmacy in Greater Johor Bahru is seeking a Pharmacy Assistant to support pharmacists with prescriptions, medications, and counter service. This on-site, full-time position emphasizes accuracy, friendly customer interactions, and efficient stock management within a private, orderly environment.

The role requires SPM/STPM/ Diploma in Pharmacy or related qualification, strong English and customer-service skills, and willingness to work shifts including weekends/evenings.

Qualifications

• Local only
• SPM / STPM / Diploma in Pharmacy or other related qualification
• Preferably 1+ year of retail, healthcare, or customer service experience; fresh graduates welcome
• Ability to assist with prescription handling, medication preparation, and basic pharmacy operations
• Strong customer service and clear communication
• Experience with inventory management and stock checks

Responsibilities

• Assist pharmacists in handling prescriptions, preparing and labeling medications with accuracy.
• Provide basic product and service information to customers at the counter.
• Maintain stock levels, organize shelves, check expiry dates, and support inventory records.
• Answer phone inquiries and coordinate with healthcare providers when required.
• Maintain a clean, orderly work environment and follow pharmacy policies and safety standards.

Skills

Customer service

Phone etiquette

Inventory management

Attention to detail

Basic computer literacy

Communication skills

English proficiency

Education

SPM / STPM / Diploma in Pharmacy

Tools

POS systems

Job description

Company Description AcePlus Pharmacy was founded on the belief that every individual deserves clear, accessible guidance from a licensed pharmacist. The pharmacy focuses on prescription counseling and routine health checks delivered with unhurried attention, ensuring that each customer has time to understand their care. Services are provided in a private and respectful environment, prioritizing confidentiality and comfort. AcePlus is committed to offering total clarity about medications and health services, helping community members make informed decisions about their well-being.

Role Description The Pharmacy Assistant (Johor Bahru) is a full-time, on-site role based in Greater Johor Bahru. This position supports pharmacists in handling prescriptions, preparing and labeling medications, and verifying information with care and accuracy. The role includes serving customers at the counter, providing basic product and service information, and ensuring a friendly and professional experience. Day-to-day tasks also involve managing stock levels, organizing shelves, checking expiry dates, and assisting with inventory records. The Pharmacy Assistant will answer phone inquiries, coordinate with healthcare providers when required, maintain a clean and orderly work environment, and follow all pharmacy policies, safety standards, and regulatory requirements.

Qualifications

• Local only
• SPM / STPM / Diploma in Pharmacy or other related qualification
• Preferably more than 1 year of retail, healthcare, or customer service experience. Fresh graduates are welcomed! (prior pharmacy setting experience is a major plus).
• Ability to assist with prescription handling, medication preparation, and basic pharmacy operations.
• Strong customer service skills, with a focus on respectful communication and clear guidance.
• Good phone etiquette and professional handling of calls and inquiries.
• Experience or aptitude in inventory management, including stock checks and documentation.
• Attention to detail, reliability, and the ability to follow standard operating procedures.
• Basic computer literacy for point-of-sale and pharmacy management systems.
• Prior experience in a pharmacy or healthcare setting is an advantage.
• Ability to work scheduled shifts, including weekends or evenings as needed.
• Proficiency in English

Salary & Pay Structure

• Basic Salary: RM 2,500 - RM 3,500 per month (commensurate with qualifications and experience).
• Allowances & Incentives: Monthly attendance allowance, retail sales incentives, and target achievement incentives.
• Overtime (OT): Calculated strictly in accordance with the Malaysia Employment Act

Benefits Package

• Statutory Contributions: Full employer contributions for EPF (KWSP), SOCSO (PERKESO), and Employment Insurance System (EIS).
• Leave Entitlements: Annual leave, sick leave, hospitalization leave, and statutory maternity/paternity leave.
• Perks & Staff Discounts: Exclusive staff discounts and structured career progression pathways.