People Partner — Hospitality HR Leader

Shangri-La Group; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

Shangri-La Kuala Lumpur is seeking a Human Resources Manager to partner with leaders and drive a caring, inclusive workplace culture aligned with Shangri-La values.

Responsibilities include HR policy compliance, handling employee grievances, payroll consolidation, and coordinating audits. The role requires a Bachelor’s degree in HR/ Hospitality/ Hotel Management and at least 1 year of relevant experience, with strong English and interpersonal skills.

Qualifications

• Bachelor’s degree in HR/ Hospitality/ Hotel Management.
• Proficient in written and spoken English; other languages a plus.
• At least 1 year of experience in a similar capacity.
• Ability to handle confidential matters.
• Good knowledge of labour legislation.
• Pleasant, flexible, approachable with effective interpersonal skills.
• Team player with computer literacy.
• Due to work permit restrictions, only Malaysian citizens and permanent residents will be considered.

Responsibilities

• Act as a trusted HR partner to leaders and colleagues, providing practical, people-centred guidance while fostering a caring, inclusive, and respectful workplace culture aligned with Shangri-La values.
• Ensure consistent application and compliance with HR policies and local labour practices.
• Attend to all employee grievances, discipline and termination.
• Oversee all employee movements including recruitment, confirmations, transfers, resignations, and employee records.
• Oversee employee welfare programs, ensuring facilities and initiatives support employee well-being and satisfaction.
• Responsible for monthly HR reports and payroll consolidation to the Director of Human Resources while ensuring payroll information is accurate and compliant.
• Responsible for handling and coordinating all internal & external audits for the organization.
• Maintain continuity of HR operations, including decision making in the absence of DOHR.

Skills

English proficiency

Interpersonal skills

Team player

Computer literacy

Confidentiality

Labour law knowledge

Adaptability

Education

Bachelor’s Degree in Human Resources/ Hospitality/ Hotel Management

Job description

Shangri-La Kuala Lumpur is seeking a Human Resources Manager to partner with leaders and drive a caring, inclusive workplace culture aligned with Shangri-La values.

Responsibilities include HR policy compliance, handling employee grievances, payroll consolidation, and coordinating audits. The role requires a Bachelor’s degree in HR/ Hospitality/ Hotel Management and at least 1 year of relevant experience, with strong English and interpersonal skills.