People Operations Lead - F&B & Multi-Outlet

Agensi Pekerjaan Minde Group Sdn Bhd; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

Agensi Pekerjaan Minde Group Sdn Bhd in Malaysia is seeking an HR Executive to lead end-to-end recruitment, employee relations, and training coordination across JWC Group’s multi-outlet F&B operations. The role demands strong coordination, people management, and solid knowledge of Employment Act.

You will recruit for office, cafe, kitchen, pastry, and academy roles, manage onboarding, and support performance appraisals and staff development across multiple outlets.

Qualifications

• Diploma/Degree in Human Resource Management or related field.
• Minimum 2–3 years HR experience, preferably in F&B/retail multi-outlet environment.
• Strong recruitment experience (mass hiring + executive level).
• Good knowledge of Employment Act.
• Organized, detail-oriented and able to handle multiple outlets.
• Strong interpersonal and communication skills.

Responsibilities

• Lead full-cycle recruitment for all Group entities, including office, cafe, kitchen, pastry, and academy staff.
• Coordinate manpower planning with HODs to identify staffing needs.
• Source candidates through job portals, social media, referrals, and headhunters.
• Screen resumes, conduct initial interviews, and coordinate second interviews with HODs.
• Prepare offer letters, employment contracts, and onboarding documents.
• Organize induction and onboarding sessions for new hires.

Skills

Recruitment experience

Interpersonal communication

Organizational skills

People management

Multi-outlet coordination

Education

Diploma/Degree in Human Resource Management

Job description

Agensi Pekerjaan Minde Group Sdn Bhd in Malaysia is seeking an HR Executive to lead end-to-end recruitment, employee relations, and training coordination across JWC Group’s multi-outlet F&B operations. The role demands strong coordination, people management, and solid knowledge of Employment Act.

You will recruit for office, cafe, kitchen, pastry, and academy roles, manage onboarding, and support performance appraisals and staff development across multiple outlets.