People Operations Associate

Youtrip; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

YouTrip in Selangor, Malaysia, is seeking a detail-oriented HR Operations professional to support the full employee lifecycle and payroll processes.

You will manage end-to-end payroll for Singapore and Australia, collaborate with payroll vendors to ensure accuracy and compliance, and help evolve HR SOPs with data-driven insights across the People function.

Qualifications

• 2-4 years of experience in HR Operations, People Operations, or Human Resources.
• Experience managing payroll for Singapore and/or Australia is highly preferred.
• Strong understanding of employee lifecycle processes and HR administration.
• High attention to detail with excellent organisational and time management skills.
• Proficient in Microsoft Excel and Google Workspace.

Responsibilities

• Support the full employee lifecycle, including onboarding, employee changes, offboarding, and maintaining accurate employee records and documentation.
• Manage end-to-end payroll administration for Singapore and Australia, working closely with payroll vendors to ensure timely and accurate payroll processing, statutory submissions, and compliance with local regulations.
• Partner with the People Operations Manager to continuously improve HR operational processes, documentation, playbooks, and standard operating procedures.
• Stay ahead of best practices in HR operations, continuously adopting tools and technologies to improve workflows, while maintaining up-to-date playbooks and SOPs.
• Leverage data and metrics to generate actionable insights, track program effectiveness, and support decision-making across the People function.
• Support shared services activities including administrative tasks, vendor management, payment processing, and coordination of office-related matters.

Skills

HR Operations

Payroll management

MS Excel

Google Workspace

Attention to detail

Tools

Payroll software

Job description

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually.

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific.

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions.

Requirements

You Are

• 2-4 years years of experience in HR Operations, People Operations, or Human Resources
• Experience managing payroll for Singapore and/or Australia is highly preferred
• Strong understanding of employee lifecycle processes and HR administration
• High attention to detail with excellent organisational and time management skills
• Proficient in Microsoft Excel and Google Workspace

You Will:

• Support the full employee lifecycle, including onboarding, employee changes, offboarding, and maintaining accurate employee records and documentation
• Manage end-to-end payroll administration for Singapore and Australia, working closely with payroll vendors to ensure timely and accurate payroll processing, statutory submissions, and compliance with local regulations
• Partner with the People Operations Manager to continuously improve HR operational processes, documentation, playbooks, and standard operating procedures
• Stay ahead of best practices in HR operations, continuously adopting tools and technologies to improve workflows, while maintaining up-to-date playbooks and SOPs.
• Leverage data and metrics to generate actionable insights, track program effectiveness, and support decision-making across the People function.
• Support shared services activities including administrative tasks, vendor management, payment processing, and coordination of office-related matters.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

YouTrip was launched in 2018 with a bold vision to empower everyone with the smarter and most convenient way to pay in foreign currency. Fast forward to today, our multi-currency e-wallet is a trusted companion for countless globe-trotting individuals and digital-savvy consumers

YouTrip was launched in 2018 with a bold vision to empower everyone with the smarter and most convenient way to pay in foreign currency. Fast forward to today, our multi-currency e-wallet is a trusted companion for countless globe-trotting individuals and digital-savvy consumers