People Logistics Coordinator: Travel & Admin

BHP Group; Malaysia; On-site; MYR 36,000 - 58,000; Full time

Benefits offered by this job

Flexible working options

Generous parental leave policy

Extended leave entitlements

Parent rooms

Job summary

BHP is seeking an Administrative Officer for People Logistics in Malaysia. The role supports travel and accommodation workflows, provides frontline customer service, and maintains data accuracy. You will coordinate with vendors, review requests, and ensure timely processing of approvals while upholding company policies.

A focus on confidentiality and service excellence is essential. The position emphasizes details, workflow management, and collaboration across departments to meet travel needs

Qualifications

• Experience in travel administration and customer service.
• Ability to process data in systems and perform processing tasks.
• Ability to multi-task within tight timeframes.
• Proficient in using Microsoft Excel.

Responsibilities

• Serve as the first point of contact for internal and external inquiries via phone, email, and other channels.
• Provide timely and professional responses to queries related to travel, accommodation, and logistics.
• Maintain a courteous and service-oriented approach in all interactions.
• Review, validate, and approve travel and accommodation requests per policies.
• Coordinate with vendors and travel partners to ensure bookings are accurate and cost-effective.
• Monitor workflow systems for timely processing and escalation of approvals.
• Maintain accurate records of travel and accommodation requests, approvals, and expenses.
• Prepare reports and summaries for management review.
• Assist in updating logistics-related documentation and guidelines.
• Identify and resolve issues related to bookings, scheduling conflicts, or policy discrepancies.

Skills

Travel administration

Customer service

System processing

Multi-tasking

Microsoft Excel

Tools

Microsoft Excel

Job description

BHP is seeking an Administrative Officer for People Logistics in Malaysia. The role supports travel and accommodation workflows, provides frontline customer service, and maintains data accuracy. You will coordinate with vendors, review requests, and ensure timely processing of approvals while upholding company policies.

A focus on confidentiality and service excellence is essential. The position emphasizes details, workflow management, and collaboration across departments to meet travel needs