Penang Field Service Engineer - On-Site Support & Maintenance

Private Advertiser; Kuala Lumpur; On-site; MYR 50,000 - 72,000; Full time

Job summary

Jipal Hi-Tech Pte. Ltd. is seeking a Field Service Engineer to join our team in Malaysia.

This full-time, on-site role is based in Northern Malaysia (Penang base) and involves providing essential on-site support, maintenance, and high-quality technical service to clients. You will build strong client relationships and ensure equipment operates at peak performance. The role requires hands-on troubleshooting, installation, and service delivery, with travel to client sites as needed.

Qualifications

• Proven experience in field service or similar technical support roles.
• Strong knowledge of industrial equipment, systems or machinery.
• Skilled in troubleshooting and repair of complex technical systems.
• Excellent problem-solving and independence in diverse environments.
• Strong communication and interpersonal skills; able to explain technical issues clearly.

Responsibilities

• Install, configure, and commission equipment at client sites per specifications.
• Perform routine maintenance, diagnostics, and troubleshooting of field systems.
• Respond to service calls promptly with timely solutions.
• Conduct on-site inspections and recommend corrective actions.
• Maintain records of service visits, maintenance, and spare parts usage.
• Communicate findings to clients and collaborate to resolve issues.

Skills

Field service

Electrical & mechanical

Troubleshooting

Customer communication

Documentation

Travel-ready

English proficiency

Certifications

Job description

Jipal Hi-Tech Pte. Ltd. is seeking a Field Service Engineer to join our team in Malaysia.

This full-time, on-site role is based in Northern Malaysia (Penang base) and involves providing essential on-site support, maintenance, and high-quality technical service to clients. You will build strong client relationships and ensure equipment operates at peak performance. The role requires hands-on troubleshooting, installation, and service delivery, with travel to client sites as needed.