Payroll Team Lead, Outsourcing & Client Relations

ACCA Careers; Malacca City; On-site; MYR 60,000 - 90,000; Full time

Job summary

Forvis Mazars in Malaysia is seeking a Lead Payroll Team to direct the Outsourcing payroll function, onboard new clients, review reports, and ensure timely salary processing with accuracy.

The role emphasizes client relationship management, strict deadline adherence, staying updated on payroll legislation, and mentoring Associates to develop leadership skills.

Candidates should have 3–5 years of relevant experience, strong MS Office and communications, and familiarity with XERO.

Qualifications

• 3 to 5 years of relevant working experience.
• Strong knowledge of Microsoft Office.
• Strong verbal and written communication skills.
• Ability to manage and meet strict deadlines.
• Knowledge of XERO is an added advantage.
• Excellent organisational and time management skills.
• Pro-active and hard-working.
• Team player with strong communication and interpersonal skills.
• Eager to develop management and leadership skills for a successful career.

Responsibilities

• Lead the payroll team in the Outsourcing department.
• Onboard new clients.
• Review reports prepared by Associates.
• Process statutory and salary payments via online banking.
• Act as a key point of contact in client relationships to enhance client experience.

Skills

Communication skills

Leadership

Microsoft Office

Tools

XERO

Job description

Forvis Mazars in Malaysia is seeking a Lead Payroll Team to direct the Outsourcing payroll function, onboard new clients, review reports, and ensure timely salary processing with accuracy.

The role emphasizes client relationship management, strict deadline adherence, staying updated on payroll legislation, and mentoring Associates to develop leadership skills.

Candidates should have 3–5 years of relevant experience, strong MS Office and communications, and familiarity with XERO.