Payroll Manager

FedEx; Shah Alam; Hybrid; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Contractual Bonus

Tuition Assistance

24/7 learning platform access

Hybrid work arrangement

Job summary

FedEx Malaysia is hiring a Payroll Manager to lead end-to-end payroll operations across multiple jurisdictions. You will manage a team to ensure accurate, timely payroll delivery while partnering with HR, Finance, vendors, and business stakeholders.

The role drives payroll transformation, process improvements, system enhancements, and data-driven decision-making, including expatriate/inpat payroll and tax coordination. Hybrid work model offered.

Qualifications

• Bachelor’s degree in HR, Business, Finance or related field.
• 5+ years of payroll experience with supervisory/managerial exposure.
• Strong knowledge of payroll operations, tax compliance, and multi-country environments.

Responsibilities

• Lead end-to-end payroll operations and governance for multiple jurisdictions.
• Manage a payroll team and ensure accurate, timely payroll processing.
• Develop and maintain payroll policies, procedures and internal controls.
• Drive payroll transformation, automation and data-driven decision making.
• Manage expatriate/inpat payroll, tax coordination and stock-related compensation issues.

Skills

Payroll leadership

Tax compliance

Vendor management

Data analytics

Stakeholder management

Education

Bachelor’s degree in HR/Business/Finance

Tools

Payroll software

ERP systems

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.

This isn’t a place to get just a job. Here, you get a career for life. It’s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results – for our customers, for our people and for the planet.

Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence.

Our Values

We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.

With one FedEx culture, we:

Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next

Awards

• FedEx has consistently ranked among the top 20 in the “World’s Most Admired Companies” report, published in FORTUNE magazine, since 2001
• Ethisphere named FedEx as one of World’s Most Ethical Companies in 2023

What you will do

The Payroll Manager is responsible for leading end-to-end payroll operations, governance, and compliance across multiple jurisdictions. You will manage a team of payroll professionals to ensure accurate, timely, and compliant payroll delivery while partnering closely with HR, Finance, vendors, and business stakeholders.

The role also drives payroll transformation, process improvements, and system enhancements, including automation and data-driven decision-making. In addition, you will manage complex payroll matters such as expatriate/inpat payroll, tax coordination, audits, and high-sensitivity compensation issues.

Essential Functions

Payroll Operations & Leadership

• Lead and develop a payroll team to ensure accurate and timely payroll processing.
• Oversee end-to-end payroll activities including salary processing, time reporting, payroll accounting, and statutory submissions.
• Ensure payroll records are accurate, secure, and audit-ready.

Governance, Compliance & Policy

• Develop and maintain payroll policies and procedures.
• Ensure compliance with local tax laws, labour regulations, and internal controls.
• Support internal and external audits and resolve findings.
• Manage payroll vendors and service providers, including performance monitoring and escalations.
• Build strong relationships with internal stakeholders and external partners.
• Support negotiations with vendors to achieve business objectives.

Process Improvement & Transformation

• Drive automation, system improvements, and payroll process optimization.
• Use data-driven insights to support recommendations and decision-making.
• Support payroll system implementations and enhancements.

Complex Cases & Projects

• Manage expatriate/inpat payroll, tax coordination, and stock-related compensation issues.
• Resolve complex payroll escalations in partnership with vendors and consultants
• Lead payroll-related projects and transformation initiatives.

You will be a great fit if you

• Bachelor’s degree in HR, Business, Finance, or related field.
• 5+ years of payroll experience, including supervisory or managerial exposure.
• Strong knowledge of payroll operations, tax compliance, and multi-country environments.
• Experience managing vendors and working in complex organisations.
• Strong analytical, stakeholder management, and problem-solving skills.
• Experience in payroll transformation or automation is an advantage.

What you can expect

• Attractive remuneration package including Contractual Bonus and Tuition Assistance.
• Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects
• Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be
• Work-life balance programs including hybrid work arrangement: WFH (work from home) and office
• Health & wellness, employee assistance, and rewards and recognition programs
• Special employee discounts on shipping, travel, and more

Interested to join Team FedEx?

Everyone at FedEx has a part to play. It’s about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way.