Partner Manager - ERP Channel

Yonyou (Malaysia) Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Yonyou (Malaysia) Sdn Bhd is seeking a Partner Manager to build and manage a robust network of ERP resellers, system integrators, and solution partners across Malaysia.

You will recruit, enable, and drive revenue with partners, providing training, sales support, and market insights to expand ERP coverage and achieve targets.

The role requires strong negotiation, relationship management, and Mandarin/English communication, with regional travel as needed.

Qualifications

• Bachelor’s degree in business administration, information technology, or related field.
• 3–5 years in channel sales, partner management, ERP or software sales in Malaysia.
• Solid understanding of ERP solutions (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite) and business processes.
• Existing network or experience with system integrators, software resellers, or IT service providers in Malaysia.
• Strong Mandarin and English communication; Bahasa Malaysia is an advantage.

Responsibilities

• Identify, evaluate, and recruit ERP, SI, or solutions channel partners across Malaysia.
• Negotiate and finalize partnership agreements, terms, and targets.
• Lead the end-to-end onboarding process: introduce product portfolio, commercial model, policies, and sales processes.
• Set annual and quarterly sales targets, revenue forecasts, and growth plans for assigned partners.
• Work with partners on joint business plans, market strategies, and pipeline development roadmaps.
• Track and report partner performance against KPIs: revenue, new customers, deal closure rate.

Skills

Channel sales

Partner management

ERP or software sales

Communication

Negotiation

Education

Bachelor’s degree

Job description

The Partner Manager is responsible for developing, managing, and growing a network of value‑added resellers (VARs), by recruiting ERP resellers, system integrators, and solution partners across Malaysia to drive sales and market penetration of Yonyou’s solutions. This role focuses on partner recruitment, enablement, and revenue delivery, ensuring partners have the support, tools, and incentives to succeed.

Key Responsibilities

1. Partner Recruitment & Onboarding

Identify, evaluate, and recruit qualified ERP, SI or solutions channel partners across Malaysia, strengthen market coverage and industry presence.

Negotiate and finalize partnership agreements, terms, and targets in line with company policies.

Lead the end‑to‑end onboarding process: introduce product portfolio, commercial model, policies, and sales processes.

2. Business Planning & Revenue Targets

Set annual and quarterly sales targets, revenue forecasts, and growth plans for assigned partners.

Work closely with partners to develop joint business plans, market strategies, and pipeline development roadmaps.

Track and report on partner performance against KPIs: revenue, number of new customers, deal closure rate, and market share.

3. Partner Enablement & Support

Organize and deliver commercial training on Yonyou’s solutions, sales methodology, and pre‑sales/consulting skills.

Provide commercial support during key sales cycles, including joint customer visits, solution presentations, and proposal preparation.

Share market insights, competitor updates, and success stories to help partners position solutions effectively.

4. Relationship & Performance Management

Act as the primary point of contact for all partner‑related matters, maintaining strong, trust‑based long‑term relationships.

Review partner performance regularly, identify gaps, and provide guidance to improve results.

Resolve issues related to pricing, contracts, delivery, and support to ensure smooth operations.

5. Market & Channel Strategy

Monitor market trends, industry demands, and similar industry players in Malaysia’s ERP sector.

Recommend improvements to channel policies, incentives, and programs to increase partner motivation and loyalty.

6. Perform any other duties as may be reasonably assigned by the Company from time to time

Qualifications & Requirements

Bachelor’s degree in business administration, Information Technology, or related field.

Minimum 3–5 years of experience in channel sales, partner management, ERP or software sales in Malaysia.

Solid understanding of ERP solutions (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite, local ERP systems) and business processes.

Existing network or experience working with system integrators, software resellers, or IT service providers in Malaysia is highly preferred.

Strong communication, negotiation, and presentation skills in Mandarin and English speaking and writing, Bahasa Malaysia is an advantage.

Ability to travel within Malaysia as required.

Results‑oriented, self‑motivated, and able to work independently as well as collaboratively.

KPIs

Achieve assigned annual/quarterly revenue and sales targets from company.

Grow the active partner base and increase average revenue per partner.

Improve partner training completion rate and deal success rate.

Maintain high partner satisfaction and retention rate.

Expand ERP coverage into new industry segments and regions.

What We Offer

Competitive base salary + attractive performance‑based bonus.

Comprehensive training on products, sales, and partner management.

Career growth opportunities within the regional team.

Medical and insurance benefits, plus annual leave and other statutory entitlements.

Headquartered in Beijing, Yonyou Software Co., Ltd. (“Yonyou”, in Chinese, “用友”, formerly known as “UFIDA”) was founded in 1988 and is now recognized as the largest in China and No.1 in Asia Pacific ERP software and cloud service provider.

Yonyou went public on 18 May 2001 on the Shanghai Stock Exchange (SSE: 600588). Since our establishment, we have helped over 1,500,000 enterprises and organizations, including 60% of the top 500 enterprises in China, enjoy unparalleled efficiency, flexibility and remarkable performance with our top‑notch products and services, underlining our role as the trusted partner of prestigious clients around the world.

Yonyou Group now operates over 100 subsidiaries and branches in China and overseas, and enjoys a strong presence in Hong Kong, Macau, Taiwan, Singapore, Malaysia, Thailand, Vietnam, Japan and Europe.

Yonyou (Malaysia) Sdn Bhd is a software service provider was incorporated on 26 March 2012. We provide management software solutions for Enterprise Resource Planning (ERP) and e‑business services. Our products include NC, U8 & HCM. Yonyou software’s services include IT consulting and implementation, implementation services, support and services, and IT application integration, among others. We offer service in the fields of financial management, human resource management, marketing management, manufacturing management, supply chain management and risk management. It serves government affairs, car, financial, health, tobacco, military industry, equipment manufacturing, real estate, building and machinery, and electronics industries. Yonyou Malaysia is striving to work closely with organizations that are aiming to succeed in global market. We believe our business platform and resources will help you further develop your business and network globally.

Headquartered in Beijing, Yonyou Software Co., Ltd. (“Yonyou”, in Chinese, “用友”, formerly known as “UFIDA”) was founded in 1988 and is now recognized as the largest in China and No.1 in Asia Pacific ERP software and cloud service provider.

Yonyou went public on 18 May 2001 on the Shanghai Stock Exchange (SSE: 600588). Since our establishment, we have helped over 1,500,000 enterprises and organizations, including 60% of the top 500 enterprises in China, enjoy unparalleled efficiency, flexibility and remarkable performance with our top‑notch products and services, underlining our role as the trusted partner of prestigious clients around the world.

Yonyou Group now operates over 100 subsidiaries and branches in China and overseas, and enjoys a strong presence in Hong Kong, Macau, Taiwan, Singapore, Malaysia, Thailand, Vietnam, Japan and Europe.

Yonyou (Malaysia) Sdn Bhd is a software service provider was incorporated on 26 March 2012. We provide management software solutions for Enterprise Resource Planning (ERP) and e‑business services. Our products include NC, U8 & HCM. Yonyou software’s services include IT consulting and implementation, implementation services, support and services, and IT application integration, among others. We offer service in the fields of financial management, human resource management, marketing management, manufacturing management, supply chain management and risk management. It serves government affairs, car, financial, health, tobacco, military industry, equipment manufacturing, real estate, building and machinery, and electronics industries. Yonyou Malaysia is striving to work closely with organizations that are aiming to succeed in global market. We believe our business platform and resources will help you further develop your business and network globally.