Partner Growth & Relations Manager | Hybrid, Commission, Training

Private Advertiser; Kuala Lumpur; Hybrid; MYR 65,000 - 95,000; Full time

Benefits offered by this job

Hybrid working mode

Competitive salary package

Commission-based structure

Training and learning opportunities

Dynamic team

Medical benefit

Company activities

Career growth

Job summary

Private Advertiser in Malaysia is seeking a driven Partner Relations Specialist to strengthen relationships with partners, resolve issues, and drive growth. You will analyse usage trends, gather feedback, and coordinate with internal teams to enhance service delivery.

You will develop retention strategies, identify upsell opportunities, and contribute to market research and proposal development. The role offers hybrid work and competitive compensation with training opportunities and a

Qualifications

• BSc Degree in Finance, Economics, Marketing or Business-related field.
• Experience in Business Development, Sales or Account Management in financial services is an advantage.
• Fluent in Bahasa Malaysia & English; Mandarin is a huge advantage.
• Excellent organisational and analytical skills.
• Confident, persuasive and ambitious; self-motivated.

Responsibilities

• Serve as the primary contact for Partners, building and maintaining long-term relationships.
• Address Partner concerns and resolve issues; escalate when needed.
• Gather Partner feedback and use insights to improve service delivery.
• Coordinate with internal teams to ensure smooth operations.
• Analyse Partner behaviour to identify upsell, cross-sell and customization opportunities.
• Monitor Partner satisfaction KPIs and identify areas for improvement.
• Identify new partnership opportunities through market research and lead generation.
• Develop Partner retention strategies to maximise lifetime value.

Skills

Communication

Business Development

Sales

Account Management

Education

BSc Degree in Finance, Economics, Marketing or Business-related field

Job description

Private Advertiser in Malaysia is seeking a driven Partner Relations Specialist to strengthen relationships with partners, resolve issues, and drive growth. You will analyse usage trends, gather feedback, and coordinate with internal teams to enhance service delivery.

You will develop retention strategies, identify upsell opportunities, and contribute to market research and proposal development. The role offers hybrid work and competitive compensation with training opportunities and a