Part Time Sales Advisor (IOI Putrajaya)

H&M; Putrajaya; On-site; MYR 20,000 - 27,000; Part time

Job summary

H&M Putrajaya is seeking a part-time Sales Advisor to deliver exceptional customer service, support store goals, and showcase fashion knowledge in a fast-paced retail setting. Key duties include folding, hanging and merchandising garments, stocking and replenishing stock rooms, opening and labeling merchandise, and assisting customers at the register.

We value teamwork, flexibility and a proactive attitude; prior retail or customer service experience is a plus.

Qualifications

• Experience in retail, merchandising or customer service is preferred.
• Strong communication and teamwork skills.
• Ability to handle fast-paced environment and multitask.

Responsibilities

• Fold, hang, display and merchandise garments to maximise selling opportunities.
• Stock and replenish garments on the sales floor and in the stock room.
• Open, unpack and label merchandise with security tags.
• Support customer purchases and returns at the register.

Skills

Retail experience

Customer service

Merchandising

Job description

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

Job Description

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

Qualifications

To be successful in the role of Sales Advisor, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. You have a positive mindset, where you are eager, optimistic, and motivated when interacting with colleagues and customers. We also believe you are flexible and able to adjust to changing circumstances and customer needs, and that you can take initiative and independently in a quick and effective way to address customers’ needs. In addition, you are communicative and socially confident, fostering a positive interaction with colleagues and customers.

What you need to succeed:

• Previous experience within retail, merchandising, and/or customer service.
• Effective time management - being stress-resistant and good at prioritization.
• Have a customer service mindset where you always prioritize the customers’ needs while serving as a brand ambassador.
• Being fashion knowledgeable and having a genuine interest in fashion trends.
• Have a selling mindset with the ability to approach and fulfill customer needs.

Additional Information

This is a part-time position and will be based in (IOI Putrajaya, Malaysia)