Part-Time Retail Associate — Customer-Focused & Flexible Hours

KK Group of Companies (Retail); Nilai; On-site; MYR 11,000 - 21,000; Part time

Benefits offered by this job

Employee discounts

Flexible scheduling

Supportive management

Job summary

KK Group of Companies (Retail) is seeking enthusiastic Shop Assistants for KK SUPER MART in Bandar Baru Nilai 2, Nilai, Negeri Sembilan. This part-time role offers flexible hours and the chance to be the face of our store, delivering friendly customer service and maintaining a welcoming, tidy shopping environment.

You will greet customers, help them locate products, process transactions, stock shelves, and support store promotions.

Qualifications

• Strong communication and interpersonal skills with the ability to interact positively with diverse customers
• Ability to work efficiently in a fast-paced retail environment and handle multiple tasks simultaneously
• Physical capability to stand for extended periods, lift and carry merchandise, and perform repetitive tasks
• Reliability and punctuality, with flexibility to work varied shifts including evenings and weekends as required
• Basic numeracy skills for handling transactions and stock management
• Willingness to learn about products and store systems
• Previous retail or customer service experience is advantageous but not essential
• Ability to work collaboratively as part of a team and follow management direction

Responsibilities

• Greet customers warmly and professionally upon arrival at the store
• Assist customers in locating products and providing knowledgeable recommendations
• Process customer transactions at the checkout with accuracy and efficiency
• Stock shelves and display areas with merchandise, ensuring products are neatly arranged and clearly priced
• Maintain cleanliness and organisation throughout the store, including floors, shelves and customer areas
• Handle customer enquiries and complaints professionally, escalating issues to management when necessary
• Conduct regular stock checks and report discrepancies to management
• Assist with promotional activities and store displays as directed
• Follow store policies and procedures, including health and safety regulations
• Support the team in achieving sales targets and maintaining excellent customer satisfaction

Job description

KK Group of Companies (Retail) is seeking enthusiastic Shop Assistants for KK SUPER MART in Bandar Baru Nilai 2, Nilai, Negeri Sembilan. This part-time role offers flexible hours and the chance to be the face of our store, delivering friendly customer service and maintaining a welcoming, tidy shopping environment.

You will greet customers, help them locate products, process transactions, stock shelves, and support store promotions.