Shop Assistant (Part Time, KK SUPER MART Nilai, Melati Square Putra Nilai (NMSP)

KK Group of Companies (Retail); Nilai; On-site; MYR 11,000 - 17,000; Part time

Benefits offered by this job

Staff discounts

Career progression

Flexible hours

Friendly workplace

Job summary

KK SUPER MART Nilai is hiring part-time Shop Assistants at Melati Square Putra Nilai (NMSP) in Nilai, Negeri Sembilan. You will deliver friendly customer service, handle transactions, and maintain store appearance.

We offer competitive part-time wages, staff discounts, and opportunities for career progression within our expanding retail network. Flexible scheduling is available to fit your personal commitments.

Qualifications

• Retail or customer service experience desirable but not required.
• Strong communication and interpersonal skills.
• Ability to work as part of a team and independently.
• Physically capable of lifting and standing for extended periods.

Responsibilities

• Provide friendly and professional customer service to all shoppers, assisting them with product enquiries and ensuring a pleasant shopping experience
• Stock shelves and display products in an organised and visually appealing manner according to company standards
• Operate the till system accurately and process customer transactions with care and efficiency
• Maintain cleanliness and tidiness throughout the store, including the sales floor, storage areas and customer facilities
• Receive and check deliveries, ensuring stock is recorded and stored appropriately
• Handle customer complaints and queries professionally, escalating issues to management when necessary
• Monitor stock levels and alert management when replenishment is required
• Follow company policies and procedures to maintain a safe and secure shopping environment
• Collaborate with team members to achieve daily sales targets and store objectives

Job description

About the role

We are seeking enthusiastic and customer-focused individuals to join KK SUPER MART Nilai as Shop Assistants. This is a part-time position based at our store located in Melati Square Putra Nilai (NMSP) in Nilai, Negeri Sembilan. As a Shop Assistant, you will play a vital role in delivering exceptional customer service and maintaining the smooth operation of our retail environment. This position offers flexibility with part-time hours, making it ideal for those seeking to balance work with other commitments.

Key responsibilities

• Provide friendly and professional customer service to all shoppers, assisting them with product enquiries and ensuring a pleasant shopping experience
• Stock shelves and display products in an organised and visually appealing manner according to company standards
• Operate the till system accurately and process customer transactions with care and efficiency
• Maintain cleanliness and tidiness throughout the store, including the sales floor, storage areas and customer facilities
• Receive and check deliveries, ensuring stock is recorded and stored appropriately
• Handle customer complaints and queries professionally, escalating issues to management when necessary
• Monitor stock levels and alert management when replenishment is required
• Follow company policies and procedures to maintain a safe and secure shopping environment
• Collaborate with team members to achieve daily sales targets and store objectives

What we're looking for

• Previous experience in a retail or customer service environment is desirable but not essential for enthusiastic candidates
• Excellent communication and interpersonal skills with a genuine passion for helping customers
• Ability to work effectively as part of a team and independently when required
• Physical capability to perform duties such as lifting, standing for extended periods and moving stock
• Reliability and punctuality, with the flexibility to work part-time hours as scheduled
• A positive attitude, willingness to learn and adaptability in a fast-paced retail environment
• Basic numeracy skills and familiarity with till systems or willingness to be trained
• Neat personal presentation and compliance with company uniform requirements

What we offer

KK Group of Companies (Retail) is committed to creating a supportive and rewarding work environment for our team members. We offer competitive part-time wages, staff discounts on products purchased in store, and the opportunity to develop valuable retail and customer service skills. We believe in recognising hard work and dedication, and provide opportunities for career progression within our expanding retail network. Our part-time positions offer schedule flexibility to accommodate your personal circumstances, and we foster a friendly, inclusive workplace culture where every team member is valued.

About us

KK SUPER MART is part of the KK Group of Companies (Retail), a respected and growing retail operation serving the local community across multiple locations. We are committed to providing our customers with quality products, competitive pricing and excellent service. Our stores are known for their welcoming atmosphere and strong community presence. We pride ourselves on our dedicated team members who are passionate about delivering outstanding customer experiences and maintaining the highest standards of retail excellence.