Part-Time Retail Associate — Customer Service Excellence

KK Group of Companies (Retail); Nilai; On-site; MYR 11,000 - 17,000; Part time

Job summary

KK Group of Companies (Retail) is seeking a Shop Assistant for KK SUPERMART Nilai, Negeri Sembilan. This part-time role focuses on delivering excellent customer service, operating the till, stocking shelves, and ensuring a clean, welcoming store environment.

Ideal candidates have basic computer literacy, strong communication, and a friendly, professional demeanor. The position may require weekend or public holiday shifts to support store operations.

Qualifications

• > Previous retail or customer service experience is advantageous.
• > Strong communication and interpersonal skills.
• > Ability to work efficiently in a fast-paced retail environment.
• > Good numeracy skills for handling cash transactions.
• > Physical fitness for standing and light lifting.
• > Flexible to work part-time hours incl. weekends/public holidays.
• > Reliable and punctual with a customer-service focus.
• > Willingness to learn about products and store operations.
• > Basic computer literacy is helpful.

Responsibilities

• Assist customers with locating products and answering queries about merchandise, prices, and promotions.
• Process customer transactions at the till, including cash, card and digital payments.
• Stock shelves and display areas, keeping areas neat and attractive.
• Maintain store cleanliness and tidiness, including aisles and stockrooms.
• Check stock levels and report low inventory to management.
• Handle returns, exchanges and complaints professionally.
• Assist with receiving and unpacking deliveries from suppliers.
• Follow store policies, including health and safety guidelines.
• Contribute to a positive team environment and support colleagues.

Skills

Customer service

Communication

Numeracy

Teamwork

Physical fitness

Flexibility

Learning mindset

Tools

POS basics

Job description

KK Group of Companies (Retail) is seeking a Shop Assistant for KK SUPERMART Nilai, Negeri Sembilan. This part-time role focuses on delivering excellent customer service, operating the till, stocking shelves, and ensuring a clean, welcoming store environment.

Ideal candidates have basic computer literacy, strong communication, and a friendly, professional demeanor. The position may require weekend or public holiday shifts to support store operations.