Outlet Operations Crew: Customer Experience & Merchandising

DKSH Management Ltd.; Johor Bahru; On-site; MYR 20,000 - 27,000; Full time

Job summary

DKSH Management Ltd. is seeking a Crew Member for Outlet Operations in Johor Bahru to deliver a welcoming customer experience and uphold high standards of product quality and store cleanliness. You will support daily outlet operations and contribute to a positive environment for customers and colleagues.

The role involves preparing and baking products, stocking displays, maintaining hygiene, and assisting with customer service. Training is provided, and shifts on a six-day week are required.

Qualifications

• Ability to communicate effectively in Bahasa Malaysia and English.
• Willingness to work shifts, weekends, and public holidays (six-day week).
• School leavers encouraged; training will be provided.

Responsibilities

• Prepare and bake products to standard, ensuring freshness and availability.
• Maintain a fully stocked, clean product display area for a top customer experience.
• Uphold housekeeping and hygiene standards in the outlet.
• Assist in wrapping gifts and arranging displays to enhance visual merchandising.
• Support customer service activities to ensure positive interactions.

Skills

Bilingual communication

Shift willingness

Positive attitude

Education

School leavers encouraged

Job description

DKSH Management Ltd. is seeking a Crew Member for Outlet Operations in Johor Bahru to deliver a welcoming customer experience and uphold high standards of product quality and store cleanliness. You will support daily outlet operations and contribute to a positive environment for customers and colleagues.

The role involves preparing and baking products, stocking displays, maintaining hygiene, and assisting with customer service. Training is provided, and shifts on a six-day week are required.