Outlet Crew Member: Customer Experience & Merchandising

DKSH; Kuching; On-site; MYR 28,000 - 47,000; Full time

Job summary

DKSH is seeking a Crew Member, Outlet Operations in Kuching, Malaysia, to deliver a welcoming customer experience and uphold product quality, presentation and store cleanliness. The role supports daily outlet operations and contributes to the Sales function by creating a positive environment for customers and colleagues.

We are looking for individuals who can work shifts, including weekends and public holidays, communicate in Bahasa Malaysia and English, and base themselves at assigned outlets

Qualifications

• School leavers encouraged; training provided.
• Positive, professional attitude required.
• Fluent in Bahasa Malaysia and English.
• Willing to work six-day week including weekends/holidays.
• Willing to be based at assigned outlet locations.

Responsibilities

• Prepare and bake products to standard and maintain freshness.
• Maintain fully stocked, clean product displays.
• Uphold housekeeping and hygiene standards.
• Assist in wrapping gifts and arranging displays.
• Support customer service and ensure positive interactions.
• Perform administrative duties and coordination tasks as required.

Skills

Communication

Bahasa Malaysia

English

Shift work flexibility

Customer service mindset

Job description

DKSH is seeking a Crew Member, Outlet Operations in Kuching, Malaysia, to deliver a welcoming customer experience and uphold product quality, presentation and store cleanliness. The role supports daily outlet operations and contributes to the Sales function by creating a positive environment for customers and colleagues.

We are looking for individuals who can work shifts, including weekends and public holidays, communicate in Bahasa Malaysia and English, and base themselves at assigned outlets