Retail Outlet Team Member: Customer Experience & Display

DKSH; West Coast Division; On-site; MYR 20,000 - 27,000; Full time

Job summary

DKSH Malaysia is hiring a Crew Member, Outlet Operations to deliver a welcoming customer experience, maintain product quality and store cleanliness, and support daily outlet operations.

You will work shifts, weekends, and public holidays on a six-day week, with comprehensive training provided for school leavers. Fluent Bahasa Malaysia and English are required to communicate with customers and colleagues; you must be based at assigned outlet locations.

Qualifications

• School leavers are encouraged to apply as comprehensive training will be provided
• Good working attitude with a pleasant and professional disposition
• Ability to communicate effectively in Bahasa Malaysia and English
• Willingness to work shifts, weekends, and public holidays on a six-day working week schedule
• Willingness to be based and work at assigned outlet locations

Responsibilities

• Prepare and bake products to standard, ensuring product availability and freshness are maintained at all times
• Maintain a fully stocked and clean product display area to support a consistently excellent customer experience
• Uphold housekeeping and hygiene standards across the outlet to ensure a tidy, organized, and welcoming environment
• Assist in the wrapping of gift items and product display arrangements to enhance visual merchandising standards
• Support customer service activities to ensure every customer interaction is positive and service-oriented
• Administrative duties and coordination tasks as required

Skills

Bahasa Malaysia

English

Customer service

Team spirit

Shift work

Education

School leaver-friendly training

Job description

DKSH Malaysia is hiring a Crew Member, Outlet Operations to deliver a welcoming customer experience, maintain product quality and store cleanliness, and support daily outlet operations.

You will work shifts, weekends, and public holidays on a six-day week, with comprehensive training provided for school leavers. Fluent Bahasa Malaysia and English are required to communicate with customers and colleagues; you must be based at assigned outlet locations.